Restaurant Operations Manager

1 week ago

Afton Station, Canada Tim Hortons Full time
{"title": "Supervisor Opportunity at Tim Hortons", "description": "Lead a Team of Dedicated Professionals

At Tim Hortons, we're looking for a skilled Supervisor to join our team. As a key member of our restaurant leadership, you'll be responsible for ensuring the smooth operation of our restaurant, providing exceptional guest service, and leading a team of dedicated professionals.

Key Responsibilities:

  • Support the Restaurant Manager in leading the team and ensuring optimal team member coverage.
  • Ensure all restaurant policies are followed during the shift, including cash policies, meal and break policies, and food safety policies.
  • Comply with and enforce all Tim Hortons Operational, Always Fresh, and Food Safety standards.
  • Complete all required shift documentation and follow principles of sanitation and safety in handling food and equipment.
  • Display a "Guests are first" attitude and lead by example to ensure exceptional guest service.
  • Help the Restaurant Manager control costs by reviewing portion control and quantities of preparation, minimizing waste, and ensuring high-quality food preparation.
  • Help solve operational and service issues in a timely manner, along with training, coaching, and follow-ups with team members and management.
  • Assist in evaluating team members, identifying training needs, problems, concerns, and opportunities for improvement.
  • Ensure best practices and training systems are implemented consistently across the restaurant.

Requirements:

  • Minimum 1 year of supervisory experience in the quick-service restaurant industry, preferably Tim Hortons.
  • Excellent organization and communication skills.
  • Strong leadership and interpersonal skills.
  • Guest service-oriented and committed to delivering exceptional guest experiences.
  • Demonstrate a passion for leading, coaching, and serving your team.

What We Offer:

  • World-class professional training and development programs.
  • Hospitality and leadership training programs.
  • Management development program for expedited career advancement and growth.
  • Flexible working hours.
  • Free and discounted products.
  • May lead to the opportunity of sponsorship for immigration purposes through the company, if applicable.

Relocation and Availability:

Must be willing to relocate and available to work flexible opening/closing shifts, including weekends.

", "requirements": "Requirements

To be successful in this role, you will need:

  • Minimum 1 year of supervisory experience in the quick-service restaurant industry, preferably Tim Hortons.
  • Excellent organization and communication skills.
  • Strong leadership and interpersonal skills.
  • Guest service-oriented and committed to delivering exceptional guest experiences.
  • Demonstrate a passion for leading, coaching, and serving your team.
", "benefits": "What We Offer

We offer a range of benefits to support your career growth and well-being:

  • World-class professional training and development programs.
  • Hospitality and leadership training programs.
  • Management development program for expedited career advancement and growth.
  • Flexible working hours.
  • Free and discounted products.
  • May lead to the opportunity of sponsorship for immigration purposes through the company, if applicable.
", "relocation": "Relocation and Availability

We are looking for a candidate who is willing to relocate and available to work flexible opening/closing shifts, including weekends.

", "language_code": "en-US"}

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