Restaurant Operations Manager

2 months ago

Afton Station, Canada Tim Hortons Full time
Job Title: Assistant Restaurant Manager

We are seeking an experienced Assistant Restaurant Manager to join our team at Tim Hortons. As a key member of our restaurant management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing inventory, controlling costs, and maintaining high standards of quality and cleanliness.
  • Team Leadership: Lead and motivate a team of staff, providing guidance, coaching, and feedback to ensure excellent customer service and high-quality food preparation.
  • Customer Service: Ensure that every customer has a positive experience, responding to complaints and concerns in a professional and courteous manner.
  • Marketing and Sales: Participate in marketing initiatives and sales promotions to drive business growth and increase customer engagement.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong problem-solving skills.
Work Environment:

Our restaurant is a fast-paced environment with a focus on providing exceptional customer service. As an Assistant Restaurant Manager, you will be required to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.

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