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Restaurant Operations Manager

2 months ago

Afton Station, Canada Tim Hortons Full time
Job Title: Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant, including managing staff, maintaining high standards of quality and service, and driving sales growth.

Key Responsibilities:
  • Leadership and Management: Supervise and motivate a team of 5-10 staff members to achieve sales and customer satisfaction goals.
  • Operations and Logistics: Manage inventory, maintain accurate records, and ensure compliance with health and safety regulations.
  • Customer Service: Provide exceptional customer service, address complaints, and resolve issues in a timely and professional manner.
  • Marketing and Sales: Participate in marketing plans, implement sales strategies, and analyze sales data to drive growth.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a restaurant management role.
  • Skills: Excellent communication, leadership, and problem-solving skills, with the ability to work in a fast-paced environment.
Work Environment:

Our restaurant operates in a fast-paced environment with tight deadlines, repetitive tasks, and physically demanding conditions. You must be able to work under pressure, maintain attention to detail, and prioritize tasks effectively.

What We Offer:

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.