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Senior Manager of Key Accounts

3 months ago

Mississauga, Ontario, Canada Aramark Full time

Position Overview

The Director of Strategic Accounts for the Business and Industry division at Aramark Canada plays a crucial role in propelling sales expansion and nurturing relationships with significant clients throughout Canada. This position demands a proactive sales leader with a demonstrated history in account stewardship and business growth. The ideal candidate will be tasked with uncovering new business avenues, enhancing client satisfaction, and cultivating enduring partnerships to meet revenue objectives nationwide.

What We Provide

  1. Competitive salary packages for qualified candidates.
  2. Three weeks of paid time off.
  3. Immediate access to our extensive health care plan, assisting with dental costs and prescriptions.
  4. Participation in the company's Defined Contribution Pension Plan, featuring matching contributions to help you save for retirement.
  5. Access to Aramark's Employee Assistance Program, offering valuable resources for you and your family.
  6. Opportunities for professional growth and career development tailored to your skills and aspirations.
  7. A vibrant and supportive workplace culture.
  8. The opportunity to significantly influence the success of Aramark Canada and its clientele.

Key Responsibilities

Sales and Business Development:

  1. Formulate and execute strategic account initiatives to meet sales goals and stimulate growth across Canada.
  2. Identify and pursue new business prospects within current accounts and potential clients.
  3. Lead the sales cycle, encompassing proposal creation, negotiations, and contract finalization.

Client Relationship Management:

  1. Establish and sustain robust, long-term relationships with key clients throughout Canada.
  2. Act as the primary liaison for strategic accounts.
  3. Comprehend client requirements and objectives, crafting customized solutions to fulfill those needs.

Strategic Planning and Execution:

  1. Collaborate with internal teams to guarantee the successful delivery of services and solutions.
  2. Align account strategies with overarching business goals and market dynamics.
  3. Monitor and assess account performance, implementing strategies to enhance growth and profitability.

Financial Oversight:

  1. Manage account budgets, ensuring financial targets are achieved or surpassed.
  2. Prepare and present financial summaries to senior management and clients.
  3. Analyze market trends and financial data to inform strategic business decisions.

Market Insight and Analysis:

  1. Stay updated on industry trends, market conditions, and the competitive landscape across Canada.
  2. Provide insights and recommendations to senior management based on market evaluations.
  3. Engage in industry events and networking opportunities to bolster Aramark's visibility and reputation.

Client Satisfaction and Retention:

  1. Ensure high levels of client satisfaction are consistently met.
  2. Promptly address and resolve client issues and concerns.
  3. Implement feedback mechanisms to continuously enhance service delivery.

Qualifications

  1. Bachelor's degree in Business, Marketing, or a related discipline (MBA preferred).
  2. 7-10 years of experience in strategic account management and business development, ideally within the business and industry sector.
  3. Proven success in driving sales growth and managing key accounts.
  4. Strong financial insight and experience in budget oversight.
  5. Exceptional leadership, communication, and interpersonal abilities.
  6. Strategic thinker with a results-driven approach in a fast-paced environment.
  7. Proficient in Microsoft Office Suite and CRM software.
  8. Willingness to travel across Canada as necessary.

Aramark Canada is committed to diversity and inclusion and welcomes applications from all qualified individuals. We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.