Senior Product Owner
4 weeks ago
Work Location: Canada
Hours: 37.5
Line of Business: Enterprise Enabling Functions
Compensation Details: We are dedicated to providing fair and equitable remuneration to all our team members. We encourage candidates to engage in open discussions with our HR Team regarding compensation-related inquiries.
Position Overview:
The Product Owner II for KYC is tasked with ensuring that one or more development teams deliver value to the organization through customer-centric product increments. This role involves collaborating with other Product Owners and senior leadership to adhere to a product vision, maintaining a prioritized product backlog, managing delivery obstacles, and consistently evaluating customer feedback. The Product Owner II must focus on maximizing value, exploring continuous improvement opportunities for both the product and the delivery process, fostering a positive work culture, and upholding Agile principles of transparency, collaboration, and engagement.
Key Responsibilities:
- Formulate and implement the KYC (Know Your Customer) product strategy and planning process to set priorities and drive transformation.
- Oversee the complete lifecycle management of business capabilities to effectively support the KYC program and develop, execute, and refine long-term Product/Business Capability Roadmaps.
- Contribute to the overall health of the KYC product group, including OKR, maturity metrics, financials, capacity, KPIs, and KRIs.
- Challenge conventional practices and provide innovative leadership in KYC control solutions that meet regulatory standards while delivering exceptional customer and colleague experiences.
- Collaborate with senior business leaders to ensure that our product capabilities and solutions align with functional requirements and are designed for optimal effectiveness, with support from AVP, KYC Engineering.
- Mobilize teams, ensure alignment, manage interdependencies, and prioritize efforts with partners to achieve maximum value.
- Proactively align with the three lines of defense strategy and cultivate strong relationships with AML Compliance, Lines of Business, and other control functions to meet regulatory requirements.
- Assist in any regulatory examinations, audits, or relevant control execution and reviews of KYC Products.
- Oversee vendor services and the associated risks linked to KYC Products.
Qualifications:
- Expertise in AML/KYC Customer Due Diligence (ACAMS or CAMS certification preferred)
- Certified Scrum Product Owner (CSPO) certification or experience in Product Ownership/Management or Agile delivery
- Ability to support swift, straightforward, and agile decision-making processes
- Skills in conflict resolution, partnership building, and resilience under pressure
- Technologically adept with demonstrated experience in technical project environments
- Experience managing customer and/or commercial portfolios
- Financial management proficiency
- Strategic development capabilities
- Business process enhancement experience
- Senior-level relationship management skills
- Experience in people management or team development is advantageous
About TD Bank:
TD is recognized as one of the leading global financial institutions and ranks as the fifth largest bank in North America by the number of branches. We provide exceptional customer experiences to over 27 million households and businesses across Canada, the United States, and globally. Our team of over 95,000 colleagues brings their skills, talent, and creativity to the Bank, our customers, and the economies we support. We are driven by our vision to be the Better Bank and our purpose to enhance the lives of our customers, communities, and colleagues.
Our Total Rewards Package:
Our Total Rewards package reflects our commitment to our colleagues' financial, physical, and mental well-being. It includes a base salary, variable compensation, and various key plans such as health and wellness benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development opportunities, and recognition programs.
Additional Information:
We appreciate your interest in building a career with TD. Through regular development discussions, training programs, and a competitive benefits plan, we are committed to providing the support our colleagues need to thrive both professionally and personally.
Training & Onboarding:
We will offer training and onboarding sessions to ensure you have all the necessary resources to succeed in your new role.
Interview Process:
We will contact candidates of interest to arrange interviews and strive to communicate outcomes to all applicants.
Accommodation:
Your accessibility is important to us. Please inform us if you require accommodations to facilitate your participation in the interview process.
Language Requirement: N/A.
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