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Senior Product Owner
3 months ago
Work Location: Canada
Hours: 37.5
Line of Business: Enterprise Enabling Functions
Compensation Information: We are dedicated to ensuring fair and equitable pay for all employees. We encourage candidates to engage in open discussions with our HR Team regarding compensation inquiries, including specifics for this position.
Position Overview:
The Senior Product Owner for KYC Solutions is tasked with guaranteeing that one or multiple development teams deliver value to the organization through customer-centric product increments. This role involves collaborating with other Product Owners and upper management to adhere to a product vision, maintaining a prioritized product backlog, addressing delivery impediments, and consistently evaluating customer feedback. The Senior Product Owner should focus on maximizing value, exploring opportunities for product and process enhancements, fostering a positive work atmosphere, and ensuring that work aligns with Agile principles of transparency, collaboration, and engagement. This position primarily supports KYC initiatives for AMCB (US) while being based in Canada.
Key Responsibilities:
- Design and implement the strategic planning process for KYC (Know Your Customer) products to set priorities and drive transformation.
- Oversee the complete lifecycle management of business capabilities to effectively support the KYC program and develop, execute, and refine long-term Product/Business Capability Roadmaps.
- Contribute to the overall health of the KYC product group, including OKRs, maturity metrics, financials, capacity, KPIs, and KRIs.
- Challenge conventional approaches and provide innovative leadership in KYC control solutions that meet regulatory standards while delivering exceptional customer and employee experiences.
- Collaborate with senior business leaders to ensure product capabilities and solutions are aligned with functional requirements and that a suitable solution is designed, with support from AVP, KYC Engineering.
- Coordinate teams, ensure alignment, manage interdependencies, and prioritize with partners to achieve optimal value.
- Proactively align with the three lines of defense strategy and cultivate strong relationships with AML Compliance, Lines of Business, and other control functions to meet regulatory obligations.
- Assist in any regulatory examinations, audits, or relevant control execution and review of KYC Products.
- Manage vendor services and associated risks related to KYC Products.
Qualifications:
- Expertise in AML/KYC Customer Due Diligence (ACAMS or CAMS certification preferred)
- Certified Scrum Product Owner (CSPO) certification or equivalent Agile delivery experience
- Support for speed, simplicity, and agility in decision-making and actions
- Conflict resolution skills, partnership building, and resilience under pressure
- Technologically proficient with demonstrated experience in technical projects
- Experience with customer and/or commercial portfolios
- Financial management skills
- Strategic development capabilities
- Business process enhancement experience
- Senior-level relationship management skills
- Experience in people management or team development is advantageous
About TD Bank:
TD is a leading global financial institution and ranks as the fifth largest bank in North America by number of branches. We deliver exceptional customer experiences to over 27 million households and businesses across Canada, the United States, and globally. With more than 95,000 colleagues, we bring our skills, talent, and creativity to serve our customers and support the economies we operate in. Our vision is to be the better bank, and our purpose is to enrich the lives of our customers, communities, and colleagues.
Our Total Rewards Package:
Our Total Rewards package reflects our commitment to investing in our colleagues' financial, physical, and mental well-being. It includes a base salary, variable compensation, and various key plans such as health and wellness benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development opportunities, and recognition programs.
Additional Information:
We appreciate your interest in building a career with TD. Through regular development discussions, training programs, and a competitive benefits plan, we are committed to providing the support our colleagues need to thrive both professionally and personally.
Training & Onboarding:
We will offer training and onboarding sessions to ensure you have the necessary resources to succeed in your new role.
Interview Process:
We will contact candidates of interest to arrange interviews and strive to communicate outcomes to all applicants via email or phone.
Accommodation:
Your accessibility is important to us. Please inform us if you require accommodations (such as accessible meeting rooms or captioning for virtual interviews) to help eliminate barriers during the interview process. We look forward to hearing from you.
Language Requirement: N/A.
