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Senior Product Owner
3 months ago
Work Location: Canada
Hours: 37.5
Line of Business: Enterprise Enabling Functions
Compensation Information: We are dedicated to ensuring fair and equitable compensation for all our employees. We encourage candidates to engage in open discussions with our HR Team regarding compensation-related inquiries.
Position Overview:
The Senior Product Owner for KYC Solutions plays a crucial role in guiding one or more development teams to deliver valuable, customer-centric product increments. This involves collaborating with fellow Product Owners and upper management to adhere to a unified product vision, maintaining a prioritized product backlog, addressing delivery challenges, and continuously evaluating customer feedback. The Product Owner should consistently seek ways to enhance value, assess improvements in product or delivery processes, foster a positive work culture, and uphold Agile principles of transparency, collaboration, and engagement. This position primarily supports KYC initiatives for AMCB (US) while being based in Canada.
Key Responsibilities:
- Design and implement strategic planning processes for KYC (Know Your Customer) products to set priorities and drive transformation.
- Oversee the complete lifecycle management of business capabilities to effectively support the KYC program and develop long-term Product/Business Capability Roadmaps.
- Contribute to the overall health of the KYC product group, including OKRs, maturity metrics, financial performance, capacity, KPIs, and KRIs.
- Challenge conventional approaches and provide innovative leadership in KYC control solutions that meet regulatory standards while delivering exceptional customer and employee experiences.
- Collaborate with senior business leaders to ensure product capabilities and solutions align with functional requirements, supported by the AVP of KYC Engineering.
- Facilitate team mobilization and alignment, manage interdependencies, and prioritize initiatives with partners to maximize value.
- Proactively align with the three lines of defense strategy and cultivate strong relationships with AML Compliance, Lines of Business, and other control functions to fulfill regulatory obligations.
- Assist in regulatory examinations, audits, and other relevant control activities related to KYC Products.
- Oversee vendor services and manage risks associated with KYC Products.
Qualifications:
- Expertise in AML/KYC Customer Due Diligence (ACAMS or CAMS certification preferred)
- Certified Scrum Product Owner (CSPO) certification or equivalent Agile delivery experience
- Ability to support swift, straightforward, and agile decision-making processes
- Skills in conflict resolution, partnership building, and maintaining composure under pressure
- Technologically proficient with demonstrated experience in technical project environments
- Experience managing customer and/or commercial portfolios
- Financial management acumen
- Strategic development capabilities
- Business process enhancement experience
- Senior-level relationship management skills
- Experience in people management or team development is advantageous
About TD Bank:
TD Bank is recognized as one of the leading global financial institutions and ranks as the fifth largest bank in North America by the number of branches. We provide exceptional customer experiences to over 27 million households and businesses across Canada, the United States, and beyond. Our workforce of more than 95,000 colleagues contributes their skills, talent, and creativity to serve our customers and support the economies in which we operate. We are driven by our vision to be the better bank and our purpose to enrich the lives of our customers, communities, and colleagues.
Our Total Rewards Package:
Our Total Rewards package reflects our commitment to investing in our colleagues' financial, physical, and mental well-being. It includes a competitive base salary, variable compensation, and a variety of key plans such as health and wellness benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development opportunities, and recognition programs.
Additional Information:
We appreciate your interest in building a career with TD Bank. Through ongoing development conversations, training programs, and a comprehensive benefits plan, we are committed to providing the support our colleagues need to thrive both professionally and personally.
Training & Onboarding:
We will offer training and onboarding sessions to ensure you have all the resources necessary for success in your new role.
Interview Process:
We will contact candidates of interest to arrange interviews and strive to communicate outcomes to all applicants via email or phone.
Accessibility:
Your accessibility is important to us. Please inform us if you require accommodations (such as accessible meeting rooms or captioning for virtual interviews) to facilitate your participation throughout the interview process.
Language Requirement: N/A.
