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Scheduling Coordinator
3 months ago
At Southlake Regional Health Centre, we are dedicated to providing a comprehensive array of healthcare services to the communities in northern York Region and southern Simcoe County. Our advanced regional programs encompass Cancer Care and Cardiac Care, extending our reach to a broader population across the northern GTA and into Simcoe-Muskoka.
Our workforce, comprising nearly 6,000 staff members, physicians, volunteers, students, and Patient and Family Advisors, is committed to fostering an environment where exceptional experiences are the norm. We take pride in our recognition for quality and patient safety, having achieved the esteemed status of Exemplary Standing from Accreditation Canada.
Position Overview
The Scheduling Coordinator, under the guidance of the Manager/Delegate, is tasked with the essential responsibility of maintaining schedules across various departments. This role involves utilizing relevant collective agreement language, Southlake Policies, applicable legislation, and established scheduling protocols to fulfill operational requirements. The Scheduling Coordinator will oversee the overall scheduling process, which includes, but is not limited to, addressing short call needs, managing approved time off requests, and processing authorized scheduling changes such as vacation approvals and leave of absence requests. Additionally, this position will assist the Manager/Delegate in ensuring the accuracy of timecards.
Key Skills & Competencies
• A minimum of 1 year of experience in scheduling within a unionized healthcare environment is preferred.
• Proficiency in computerized scheduling and payroll systems is required.
• Familiarity with various computer applications, including Windows XP, Microsoft Word, and Excel, is preferred.
• Ability to thrive in a multi-tasking environment while managing frequent interruptions.
• Skills in conflict resolution and problem-solving are essential.
• Strong organizational, prioritization, and time management abilities.
• Excellent communication skills, both written and verbal.
• Strong problem assessment capabilities.
• A commitment to exceptional customer service and teamwork.
• Demonstrated leadership qualities.
• A dedication to providing outstanding experiences for patients, families, and healthcare team members in a dynamic healthcare setting.
• A commitment to the principles of diversity, equity, and inclusion.
• A commitment to embodying the values of Southlake Regional Health Centre, including compassion, collaboration, purpose, and valuing every voice.
Educational Requirements
• High School Diploma is required; Community College education is preferred.
