Hotel Front Desk Clerk

2 days ago

West Kelowna, British Columbia, Canada 626498 ALBERTA LTD Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly motivated and detail-oriented Hotel Front Desk Clerk to join our team at 626498 ALBERTA LTD. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:
  • Guest Services: Greet and check-in guests, respond to their requests and concerns, and provide information about hotel amenities and services.
  • Front Desk Operations: Manage the front desk area, including handling phone calls, responding to emails, and maintaining accurate records.
  • Cleaning and Maintenance: Perform daily cleaning tasks, including dusting, vacuuming, and restocking linens.
  • Lost and Found: Handle and report lost and found items, ensuring that guests' belongings are returned promptly.
Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: Will train.
  • Work Environment: Hotel, motel, resort.
  • Physical Demands: Combination of sitting, standing, walking, bending, crouching, and kneeling.
What We Offer:
  • Support for Persons with Disabilities: Mentorship, coaching, and networking opportunities, as well as accessible and inclusive recruitment policies.
  • Support for Newcomers and Refugees: Immediate settlement needs, social and labour market integration, and mentorship programs.
  • Support for Youth: On-the-job training, mentorship, coaching, and networking opportunities.
  • Support for Veterans: Mentorship, coaching, and networking opportunities, as well as flexible onboarding options.
  • Support for Indigenous People: Mentorship, coaching, and networking opportunities, as well as cultural competency training.
  • Support for Mature Workers: Phased retirement options, flexible work hours, and part-time employment.
  • Support for Visible Minorities: Anonymizing the hiring process, diversity and cross-cultural training, and inclusive recruitment policies.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.

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