Hotel Front Desk Clerk
2 weeks ago
We are seeking a highly motivated and detail-oriented Hotel Front Desk Clerk to join our team at 626498 ALBERTA LTD. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities- Guest Services: Greet and assist guests, respond to inquiries, and resolve any issues in a professional and courteous manner.
- Room Reservations: Manage room reservations, including checking availability, processing bookings, and handling cancellations.
- Front Desk Operations: Maintain the front desk area, including answering phones, handling mail and packages, and performing administrative tasks.
- Cleaning and Maintenance: Assist with cleaning and maintaining the hotel's public areas, including the lobby, hallways, and guest rooms.
- Team Collaboration: Work closely with the housekeeping and maintenance teams to ensure a seamless and efficient operation.
- Education: No degree, certificate, or diploma required.
- Experience: Will train.
- Work Environment: Hotel, motel, resort.
- Physical Demands: Combination of sitting, standing, walking, bending, crouching, kneeling.
- Work Conditions: Fast-paced environment, work under pressure, repetitive tasks, physically demanding.
- Support for Persons with Disabilities: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities.
- Support for Newcomers and Refugees: Assists with immediate settlement needs, supports social and labour market integration.
- Support for Youth: Offers on-the-job training, mentorship, coaching, and/or networking opportunities.
- Support for Veterans: Offers mentorship, coaching, and/or networking opportunities.
- Support for Indigenous People: Offers mentorship, coaching, and/or networking opportunities.
- Support for Mature Workers: Applies hiring policies that discourage age discrimination, offers phased retirement options.
- Support for Visible Minorities: Applies hiring policies that discourage discrimination, provides diversity and cross-cultural training.
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