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Program Lead, Volunteer Engagement
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Program Lead, Volunteer Engagement Specialist
2 months ago
We are seeking a skilled Program Lead, Volunteer Engagement to join our Customer Care team. As a key member of our team, you will be responsible for leading strategic volunteer engagement initiatives to elevate the volunteer experience and attract new volunteers.
Key Responsibilities- Manage and coordinate United Way's Poverty Simulations and support the growth of United Way's Cabinets through event planning, communications, and volunteer recruitment.
- Deliver the Mentoring for Success program, recruit and coordinate volunteers for various volunteer-led United Way activities, and seek opportunities to highlight United Way's volunteer engagement activities.
- Collaborate with Product and Marketing teams to oversee volunteer management and event coordination of volunteer-led community/public events.
- Support the Program Manager, Volunteer Engagement in exploring partnership opportunities to increase brand awareness and community support.
- Lead the volunteer lifecycle for cabinet members, including onboarding, supporting, and offboarding.
- Organize and deliver all aspects of the Mentoring for Success program, including recruiting mentors, sourcing consultants/facilitators, and program evaluation.
- Coordinate and lead volunteers for Poverty Simulation events and facilitate Cabinet engagement through key functions, including communications, engagement events planning, and support.
- Support administrative functions for annual Cabinet recruitment strategies and maintain and troubleshoot the Cabinet Portal (SharePoint site).
We are looking for a skilled relationship builder who thrives in developing engaging relationships through trust, teamwork, and communication. You should have experience managing multiple projects, problem-solving, and analyzing information to make informed decisions.
You should have a post-secondary degree or diploma in Business, Social Sciences, Humanities, or a related field, plus a minimum of two (2) years to three (3) years of related experience. Equivalent combinations of education and experience will be considered.
A valid driver's license and vehicle are required for some travel within Edmonton and the surrounding area. Availability to work on some occasional evenings or early mornings is required.
About UsWe are United Way of the Alberta Capital Region, a organization that changes lives by engaging passionate changemakers, investing in effective programs and services, and working in partnership with the system of agencies to create long-term solutions.
We offer a rewarding work environment, a positive workplace culture, and a total rewards package that includes a competitive salary range of $48,880 - $61,100, depending on experience and budgetary considerations.
We believe in pay equity and a living wage, and our Total Rewards Program includes a compressed work week, flexible hours, professional coaching, LinkedIn Learning, extended health and dental benefits, and more.
