Starbucks Department Manager

6 days ago


Vaughan, Ontario, Canada Longo's Full time
Job Summary

We are seeking a highly skilled and experienced Department Manager to lead our Starbucks department at Longo's. As a key member of our retail team, you will be responsible for managing daily operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  1. Hire, Motivate, and Mentor Team Members
  2. Lead, Coach, and Train Team Members to Maintain High Productivity and Engagement
  3. Resolve Team Member and Customer Issues
  4. Maintain Merchandising and Operational Standards
  5. Uphold Company Policies and Procedures
  6. Manage Inventory, Scheduling, and Financial Objectives
  7. Implement Initiatives to Support Company Objectives
  8. Monitor Local Competitors and React to Market Conditions
  9. Provide Exceptional Customer Service
Requirements
  1. Minimum 2 Years of Experience in a Retail Management Role
  2. Strong Understanding of Financials and Ability to Deliver on Targets
  3. Excellent Computer Skills and Ability to Learn New Systems
  4. Knowledge of Employment Standards, WHMIS, and Food Safety Practices
  5. Strong Coaching and Mentoring Skills
  6. Ability to Role Model and Inspire Behavior Consistent with Our Values
  7. Effective Communication and Listening Skills
  8. Strong Creativity Skills and Ability to Create Eye-Catching Displays
  9. Availability to Work Days, Evenings, and Weekends
  10. Travel Required to Support Off-Site Events
Why Work with Us?
  1. Competitive Wages and Flexible Benefits
  2. Opportunity to Advance Your Career
  3. Culture of Teamwork and Collaboration
  4. Celebrates and Rewards Our Team Members


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