Technical IT Support Manager

1 month ago


Toronto, Ontario, Canada The Bridger Group Full time
Technical IT Support Manager

We are retained by a global building products manufacturer with a strong presence in the commercial HVAC space. They are seeking a Technical IT Support Manager to oversee their warranty and technical support workflows, as well as a team of six direct reports.

The ideal candidate will have experience in the commercial HVAC industry and a strong technical knowledge of products and systems. They will be responsible for managing warranty and technical support flows, handling field training, warranty, and delivery issues, and supporting the drive for increased growth while sustaining high levels of customer satisfaction.

Key Responsibilities:

  • Manage warranty and technical support flows
  • Handle field training, warranty, and delivery issues that require coordination between field and factory
  • Support drive for increased growth while sustaining high levels of customer satisfaction

Requirements:

  • 10+ years of experience of building and managing an after sales support team and infrastructure
  • Strong technical knowledge of products and systems in the HVAC industry
  • Ability to read construction drawings, layouts, and electrical, hydraulic schematics

This is a unique opportunity to join a leading manufacturer in the commercial HVAC space and contribute to their success.



  • Toronto, Ontario, Canada KNG Technical Inc. Full time

    Job Title: Field Computer SpecialistJob Summary:We are seeking a highly skilled Field Computer Specialist to join our team at KNG Technical Inc. The ideal candidate will have a strong background in computer systems, technical support, and clinical laboratory experience.Key Responsibilities:Perform on-site application studies and lab evaluations to ensure...


  • Toronto, Ontario, Canada https:www.pcrecruiter.netsitemap Full time

    Technical Support ManagerWe are retained by a leading global building products manufacturer seeking a Technical Support Manager to oversee warranty and technical support workflows. The ideal candidate will have experience in the commercial HVAC space and a natural sense of urgency to help customers.Key Responsibilities:Manage warranty and technical support...


  • Toronto, Ontario, Canada https:www.pcrecruiter.netsitemap Full time

    Technical Support ManagerWe are retained by a leading global building products manufacturer seeking a Technical Support Manager to oversee warranty and technical support workflows. The ideal candidate will have experience in the commercial HVAC space and a natural sense of urgency to help customers.Key Responsibilities:Manage warranty and technical support...


  • Toronto, Ontario, Canada The Bridger Group Full time

    We are retained by a $300M global building products manufacturer that is a market leader in their product category. They are constantly innovating new product lines and have access to 240 service partners globally. The company is seeking a Technical Support Manager to oversee their warranty and technical support workflows as well as a team of six direct...


  • Toronto, Ontario, Canada The Bridger Group Full time

    We are retained by a $300M global building products manufacturer that is a market leader in their product category. They are constantly innovating new product lines and have access to 240 service partners globally. The company is seeking a Technical Support Manager to oversee their warranty and technical support workflows as well as a team of six direct...


  • Toronto, Ontario, Canada The Bridger Group Full time

    We are retained by a leading global building products manufacturer, a $300M market leader in their product category. They are constantly innovating new product lines and have access to 240 service partners worldwide. They seek a Technical Support Manager to oversee warranty and technical support workflows, as well as a team of six direct reports. The ideal...


  • Toronto, Ontario, Canada The Bridger Group Full time

    We are retained by a leading global building products manufacturer, a $300M market leader in their product category. They are constantly innovating new product lines and have access to 240 service partners worldwide. They seek a Technical Support Manager to oversee warranty and technical support workflows, as well as a team of six direct reports. The ideal...


  • Toronto, Ontario, Canada The Bridger Group Full time

    About The Bridger GroupWe are a leading recruitment agency that specializes in placing top talent in various industries. Our client, a $300M global building products manufacturer, is seeking a highly skilled Technical Support Manager to oversee their warranty and technical support workflows.Key ResponsibilitiesManage warranty and technical support flows to...


  • Toronto, Ontario, Canada The Bridger Group Full time

    About The Bridger GroupWe are a leading recruitment agency that specializes in placing top talent in various industries. Our client, a $300M global building products manufacturer, is seeking a highly skilled Technical Support Manager to oversee their warranty and technical support workflows.Key ResponsibilitiesManage warranty and technical support flows to...


  • Old Toronto, Ontario, Canada https:www.pcrecruiter.netsitemap Full time

    About the RoleWe are seeking a highly skilled Technical Support Manager to join our team at a leading global building products manufacturer. As a key member of our organization, you will be responsible for overseeing warranty and technical support workflows, as well as leading a team of six direct reports.Key ResponsibilitiesDevelop and implement effective...


  • Old Toronto, Ontario, Canada https:www.pcrecruiter.netsitemap Full time

    About the RoleWe are seeking a highly skilled Technical Support Manager to join our team at a leading global building products manufacturer. As a key member of our organization, you will be responsible for overseeing warranty and technical support workflows, as well as leading a team of six direct reports.Key ResponsibilitiesDevelop and implement effective...


  • Toronto, Ontario, Canada KNG Technical Inc. Full time

    Job SummaryWe are seeking a highly skilled Field Technical Specialist to join our team at KNG Technical Inc. The successful candidate will be responsible for providing technical support and training to customers in the diagnostics industry.Key ResponsibilitiesConduct on-site application studies and lab evaluations to ensure product performance and...


  • Toronto, Ontario, Canada KNG Technical Inc. Full time

    Job SummaryWe are seeking a highly skilled Field Technical Specialist to join our team at KNG Technical Inc. The successful candidate will be responsible for providing technical support and training to customers in the diagnostics industry.Key ResponsibilitiesConduct on-site application studies and lab evaluations to ensure product performance and...


  • Old Toronto, Ontario, Canada KNG Technical Inc. Full time

    Job SummaryKNG Technical Inc. is seeking a highly skilled Technical Application Specialist to join our team. As a Technical Application Specialist, you will be responsible for providing technical support and training to customers on our diagnostic products.Key ResponsibilitiesOn-Site Application Studies: Perform on-site application studies and lab...


  • Old Toronto, Ontario, Canada KNG Technical Inc. Full time

    Job SummaryKNG Technical Inc. is seeking a highly skilled Technical Application Specialist to join our team. As a Technical Application Specialist, you will be responsible for providing technical support and training to customers on our diagnostic products.Key ResponsibilitiesOn-Site Application Studies: Perform on-site application studies and lab...


  • Toronto, Ontario, Canada KNG Technical Inc. Full time

    Job SummaryWe are seeking a highly skilled Field Technical Specialist to join our team at KNG Technical Inc. The successful candidate will be responsible for providing technical support and training to customers in the diagnostics industry.Key ResponsibilitiesConduct on-site application studies and lab evaluations to ensure product performance and...


  • Toronto, Ontario, Canada KNG Technical Inc. Full time

    Job SummaryWe are seeking a highly skilled Field Technical Specialist to join our team at KNG Technical Inc. The successful candidate will be responsible for providing technical support and training to customers in the diagnostics industry.Key ResponsibilitiesConduct on-site application studies and lab evaluations to ensure product performance and...


  • Old Toronto, Ontario, Canada The Bridger Group Full time

    About The Bridger GroupWe are a trusted partner to a leading global building products manufacturer, helping them drive growth and customer satisfaction through exceptional technical support.Job SummaryWe are seeking a seasoned Technical Support Manager to oversee warranty and technical support workflows, as well as a team of six direct reports. The ideal...


  • Old Toronto, Ontario, Canada The Bridger Group Full time

    About The Bridger GroupWe are a trusted partner to a leading global building products manufacturer, helping them drive growth and customer satisfaction through exceptional technical support.Job SummaryWe are seeking a seasoned Technical Support Manager to oversee warranty and technical support workflows, as well as a team of six direct reports. The ideal...


  • Toronto, Ontario, Canada Freedom mobile Full time

    Job SummaryWe are seeking a highly skilled Technical Support Manager to oversee all aspects of our Technical Support Department. The ideal candidate will have a strong background in customer experience and technical support, with a proven track record of improving processes and leading high-performing teams.Key ResponsibilitiesOversee daily operations of the...