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Crisis Intervention Specialist

2 months ago

Toronto, Ontario, Canada WoodGreen Full time
Job Title: Crisis Specialist

WoodGreen is seeking a skilled Crisis Specialist to join our team in providing crisis support and intervention services to seniors with complex needs.

Job Summary:

The Crisis Specialist will work in an inter-agency, multi-disciplinary team to provide crisis support and intervention services to seniors with physical, cognitive, mental health, and other concerns. The successful candidate will have a strong background in crisis support and intervention, with experience working with complex seniors.

Key Responsibilities:
  • Participate in crisis shifts and visit clients in their homes or community locations with a partner.
  • Perform psychosocial and geriatric assessments to identify client needs and develop a care plan.
  • Provide short-term intensive case management services to a caseload of seniors with mental health and substance use issues.
  • Assess risk in crisis situations and develop an intervention and action plan.
  • Provide service/care coordination, system navigation, short and long-term planning, and follow-up support.
  • Develop and implement a care plan to address client priority and emerging needs.
  • Provide supportive counseling to seniors and older adults using a wide range of therapeutic approaches.
  • Participate in case conferences and clinical meetings to ensure coordination of services and a continuum of care.
  • Provide advocacy support and advocate with clients and/or their family or caregivers.
  • Work closely with hospitals and other referral sources to support clients and facilitate smooth transitions.
  • Provide service that is responsive, culturally sensitive, and linguistically sensitive.
  • Engage in ongoing outreach to ensure access to the program.
  • Maintain and develop contacts with other seniors' groups and community agencies.
  • Keep current about the range of services available in other agencies.
  • Provide mentorship, training, and/or supervision to student placements and volunteers.
  • Work flexible hours based on client needs and service requirements.
  • Promote the healthy functioning of the team and unit and participate in meetings regularly.
  • Participate in ongoing training and education.
  • Participate in supervision sessions and annual performance appraisals.
  • Maintain appropriate records and documentation in a timely manner.
Requirements:
  • Masters of Social Work or post-graduate degree in a relevant field with 2+ years of extensive crisis/complex seniors experience or BSW with 5+ years of extensive crisis/complex/seniors' experience.
  • Registration in good standing with the Ontario College of Social Workers and Social Service Workers or another relevant regulatory body in Ontario.
  • Requires related experience in crisis support and demonstrated experience working with complex seniors.
What We Offer:

WoodGreen is an equal opportunity employer committed to providing an inclusive and barrier-free selection process and work environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.