Crisis Specialist
1 month ago
We are seeking a highly skilled and compassionate Crisis Specialist to join our team at WoodGreen. As a Crisis Specialist, you will play a critical role in providing crisis support and intervention services to seniors and older adults in our community.
Job Summary:The Crisis Specialist will work in an inter-agency, multi-disciplinary team to provide crisis support and intervention services to seniors and older adults. This includes participating in crisis shifts, visiting clients in their homes or community locations, and providing short-term intensive case management services. The successful candidate will have a strong understanding of mental health and addiction issues, as well as experience working with complex seniors.
Key Responsibilities:- Participate in crisis shifts and visit clients in their homes or community locations
- Perform psychosocial and geriatric assessments
- Provide short-term intensive case management services to a caseload of seniors with mental health and substance use issues
- Assess risk in crisis situations and develop intervention and action plans
- Provide service/care coordination, system navigation, and short and long-term planning and follow-up support
- Develop and implement care plans to address clients' priority and emerging needs
- Provide supportive counseling to seniors and older adults using a wide range of therapeutic approaches
- Participate in case conferences and clinical meetings to ensure coordination of services and a continuum of care
- Provide advocacy support and advocate with clients and/or their family or caregivers
- Work closely with hospitals and other referral sources to support clients and facilitate smooth transitions
- Provide services that are responsive, culturally and linguistically sensitive, and trauma-informed
- Engage in ongoing outreach to ensure access to the program
- Maintain and develop contacts with other seniors' groups and community agencies
- Keep current about the range of services available in other agencies
- Provide mentorship, training, and/or supervision to student placements and volunteers
- Work flexible hours based on the needs of clients, their caregivers, and the service
- Promote the healthy functioning of the team and unit and participate in meetings regularly
- Participate in ongoing training and education
- Participate in supervision sessions and annual performance appraisals with program supervisor/manager
- Maintain appropriate records and documentation in a timely manner and collect statistical data required for the accountability of the program
- Ensure the anti-racism objectives and community development principles of the organization are achieved within the program
- Masters of Social Work or post-graduate degree in a relevant field with 2+ years of extensive crisis/complex seniors experience or BSW with 5+ years of extensive crisis/complex/seniors' experience
- Registration in good standing with the Ontario College of Social Workers and Social Service Workers or another relevant regulatory body in Ontario
- Requires related experience in crisis support and demonstrated experience working with complex seniors
WoodGreen is an equal opportunity employer committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.
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