Implementation Specialist

2 days ago


Canada Wysdom Full time
About the Role

We are seeking a highly skilled Implementation Specialist to join our team at Wysdom. As a key member of our implementation team, you will be responsible for the technical integration of our conversational AI solutions with our clients' systems.

Key Responsibilities
  • Client Engagement: Develop a deep understanding of our clients' goals, strategies, and technical requirements to deliver tailored solutions.
  • Technical Solutioning: Collaborate with clients to scope out technical requirements, build prototypes, and integrate our conversational AI solutions with their backend systems.
  • Technical Leadership: Provide technical guidance and support to our internal teams and clients to ensure successful project delivery.
  • Stakeholder Management: Communicate effectively with internal and external stakeholders to drive project success and deliver high-quality solutions.
Requirements
  • Education: University degree in a technical or mathematical discipline (e.g. Computer Science, Engineering) or equivalent experience.
  • Experience: 3+ years of experience in client-facing roles, with a proven track record of delivering projects on-time and exceeding client expectations.
  • Technical Skills: Strong technical experience in professional services, with expertise in modern Web frameworks, RESTful services, and Microservices architecture.
  • Soft Skills: Excellent client-facing communication skills, with the ability to work effectively in a fast-paced environment.
About Wysdom

Wysdom is a venture-funded start-up led by an experienced team of serial entrepreneurs. We offer a dynamic work environment, full company-paid benefits, and a stock option program to ensure our employees participate in our growth.



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