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Administrative Front Desk Coordinator
2 months ago
Job Title: Receptionist
Job Category: Administrative Staff (Receptionist, Concierge, Driver, Chauffeurs, etc.)
Job Type: Permanent Part Time
Work Location: Parkland Saint John
Schedule: Rotational
Number of Positions: 1
Position Overview
If you take pride in being compassionate, honest, professional, and safe, consider a fulfilling career at Shannex. Our communities offer more than just a workplace; they celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
We are currently seeking a Front Desk Attendant to be part of our team.
Key Benefits
You will be surrounded by supportive and talented colleagues who contribute to making our communities exceptional places to live, work, and visit. As a respected organization in the healthcare sector, Shannex provides opportunities for growth, development, and advancement. At the end of each day, you will know that you have made a significant impact in the lives of our residents. Additional benefits include:
- Approximate hourly wage: $15.85
- Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual (begins immediately) and travel insurance
- Free onsite parking
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to various sports and entertainment events
- Access to continuing education and training through Shannex's Centre of Excellence
- Opportunities to participate in sector innovation and continuous improvement initiatives
- Recognition and Rewards for service excellence and safety
Responsibilities
- Answer and transfer telephone inquiries, greet and direct visitors;
- Provide routine information and respond to inquiries from residents, visitors, and staff;
- Conduct active screening of employees and visitors;
- Sort and distribute incoming and outgoing mail and couriers;
- Prepare and distribute forms, reports, and other documents to appropriate personnel and departments;
- Perform a wide variety of assignments, which may be confidential in nature;
- Receive, process, and record client payments;
- Ensure client safety by adhering to all standard operational procedures, safe work practices, and training provided.
Qualifications
In addition to valuing continuous improvement, collaboration, and accountability, you bring:
- A high-school diploma or GED;
- Excellent computer skills and experience in Microsoft Office Suite;
- Previous hospitality/customer service experience is an asset, especially with seniors;
- Ability to provide a clear criminal record check upon hire;
- A friendly and outgoing demeanor is essential;
- Knowledge of medical terminology is considered an asset;
- Ability to work during the day and weekends as needed;
- A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care.
About Shannex
Shannex has been a trusted provider of senior accommodations, services, and care for over three decades. Our industry-leading services are inspired by residents and delivered by dedicated team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.
