Front Desk Associate
1 week ago
About the Opportunity
We are seeking a skilled and compassionate Front Desk Associate to join our team at Shannex Incorporated. As a key member of our community, you will be responsible for providing exceptional customer service, answering inquiries, and ensuring the smooth operation of our front desk.
Key Responsibilities
- Answer and transfer telephone inquiries, greet and direct visitors
- Provide routine information and respond to inquiries from residents, visitors, and staff
- Active screening of employees and visitors
- Sort and distribute incoming and outgoing mail and couriers
- Prepare and distribute forms, reports, and other documents to appropriate personnel and departments
- Perform a wide variety of assignments, which are sometimes confidential in nature
- Receive, process, and record client payments
- Ensure client safety by following and applying all standard operational procedures, safe work practices, and training provided
About You
We are looking for a friendly and outgoing individual with excellent communication skills and a passion for delivering exceptional customer service. If you have a high-school diploma or GED, excellent computer skills, and previous hospitality or customer service experience, we encourage you to apply.
About Us
Shannex Incorporated is a trusted provider of senior accommodations, services, and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by talented team members who create an exceptional resident experience and a positive, fulfilling work environment.
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