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St. John's, Newfoundland and Labrador, Canada Murray Premises Hotel Full timeJob Title: Front Desk AgentAt Murray Premises Hotel, we are seeking a highly organized and detail-oriented Front Desk Agent to join our team.Key Responsibilities:Register arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesExchange foreign...
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Front Desk Representative
1 month ago
We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Murray Premises Hotel. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.
Key Responsibilities- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Provide information on hotel facilities and services
- Assist guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
- College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
- Or equivalent experience
- Multi-line switchboard experience
- Word processing software skills
- Computerized bookkeeping system experience
- Spreadsheet skills
- Internet knowledge
- Criminal record check
- Dental plan
- Health care plan
- Vision care benefits