Front Desk Representative

4 weeks ago


St John's, Newfoundland and Labrador, Canada Shannex Incorporated Full time

About the Role

We are seeking a skilled and compassionate Front Desk Representative to join our team at Shannex Incorporated. As a key member of our community, you will be responsible for providing exceptional customer service and support to our residents, visitors, and staff.

Key Responsibilities

  • Answer and transfer telephone inquiries, greet and direct visitors;
  • Provide routine information and respond to inquiries from residents, visitors, and staff;
  • Active screening of employees and visitors;
  • Sort and distribute incoming and outgoing mail and couriers;
  • Prepare and distribute forms, reports, and other documents to appropriate personnel and departments;
  • Perform a wide variety of assignments, which are sometimes confidential in nature;
  • Receive, process, and record client payments;
  • Ensure client safety by following and applying all standard operational procedures, safe work practices, and training provided.

About You

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. Previous experience in a customer-facing role, particularly in the healthcare sector, is an asset.

What We Offer

As a Front Desk Representative with Shannex Incorporated, you will have the opportunity to work in a dynamic and supportive team environment, where you will be valued and recognized for your contributions. We offer a competitive hourly wage, vacation payout, free onsite parking, and access to thousands of perks vendors and discounts through our WorkPerks program.



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