Executive Restaurant Manager
1 week ago
About the Role:
Auberge du Pommier is seeking an experienced General Manager to lead our fine dining restaurant. As a key member of our management team, you will be responsible for ensuring exceptional service standards, achieving operational objectives, and driving sales growth.
Key Responsibilities:
- Develop and implement strategies to achieve high service standards and exceed guest expectations
- Recruit, select, orient, assign, schedule, and review staff to ensure a high-performing team
- Enforce company policies and procedures to maintain a safe and efficient work environment
- Prepare and complete action plans to achieve operational objectives, including productivity, quality, and service standards
- Work closely with the Events and Private Dining team to ensure successful day-to-day operations of private dining events
- Resolve associate and/or guest conflicts through service recovery and implement changes as necessary
- Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste
- Estimate food and beverage consumption and place orders with suppliers
- Maintain budget and employee records
- Prepare payroll and monitor records
- Avoid legal challenges by following all company and government legislations
- Arrange for maintenance and repair of malfunctioned equipment
- Develop managers and employees by ensuring regular one-on-ones, training and development, coaching, and performance evaluation
- Create an engaging and energetic environment where all associates work as a team
- Generate growth and restaurant sales through marketing initiatives
- Regularly conduct P&L reviews to analyze financial metrics
Requirements:
- Over 3 years of experience in fine dining in a General Manager position
- Experience in a similar environment
- Self-starter, flexible, and able to work independently
- Ability to multi-task and change priorities constantly as needed in a fast-paced environment
- Ability to conduct written and verbal performance reviews
- Strong business acumen
- Excellent verbal and written communication skills
- Exceptional organizational skills
- Post-secondary Degree/Diploma in Hospitality Management, Food and Beverage Management, and/or equivalent an asset
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