Senior Claims Field Representative

3 hours ago


Vancouver, British Columbia, Canada Northbridge Financial Corporation Full time
Role Overview

As a Senior Claims Field Representative at Northbridge Financial Corporation, you will play a critical role in providing exceptional customer service and ensuring timely and efficient claims resolution. This position requires a strong understanding of commercial liability insurance and the ability to navigate complex claims scenarios.

Key Responsibilities
  • Conduct thorough investigations of personal and commercial claims, capturing the scope of damages and ensuring accurate assessments.
  • Review policies and technical reports to inform claims decisions and negotiate settlements.
  • Effectively manage a busy schedule, prioritizing tasks and meeting deadlines to deliver excellent customer service.
  • Collaborate with claimants, brokers, and vendors to resolve claims in a fair and timely manner.
Requirements
  • Post-secondary education in an insurance-focused program or related field.
  • Working towards the CIP designation.
  • Minimum 5-7 years of experience as a commercial liability insurance field claims adjuster.
  • Valid driver's license and excellent driving record.
  • Ability to work after hours and weekends during scheduled on-call rotations.
  • Availability to travel as needed.
  • Strong technical skills with MS Office Suite.
  • Excellent communication and interpersonal skills.
What We Offer
  • Competitive salary range: $70,000-$90,000.
  • Flexible work arrangements, including the option to work from home.
  • Company vehicle and expenses covered.
  • Employee share purchase plan, pension plans, RRSP, and discounts on staff insurance.
  • Flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
  • Education assistance, internal mobility, and mentoring programs.
  • Donation matching and team volunteer days.
About Northbridge Financial Corporation

We're a 100% Canadian-owned company, proud to serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We're committed to creating an inclusive workplace for all, where everyone feels valued and supported. If you're passionate about delivering exceptional customer service and making a difference in the lives of our clients, we encourage you to apply.



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