Pharmaceutical Caseworker

3 hours ago

Toronto, Ontario, Canada JobCart Inc Full time
Job Title: Pharmaceutical Caseworker

We are seeking a highly skilled Pharmaceutical Caseworker to join our team at JobCart Inc. As a Pharmaceutical Caseworker, you will play a critical role in supporting patients during a state of transition.

Key Responsibilities:

  • Engage patients by phone to provide empathetic support and guidance on prescription coverage.
  • Work as part of a team to triage inquiries and requests from a shared email inbox and use chat to communicate.
  • Explain prescription coverage to patients and answer questions using provided templates and thorough training.
  • Act as an important point of contact and liaison between patients and internal/external stakeholders.

Requirements:

  • Prior experience, education, or strong interest in healthcare and pharmaceutical industry.
  • Fluency level bilingualism in English and French.
  • 1-3 years of experience in administration and customer service.
  • Excellent communication and interpersonal skills, able to use empathy when dealing with patients who are suffering from difficult conditions.
  • Tech-savvy – able to set up a home office, solid knowledge of Microsoft programs.
  • Strong organization, attention to detail, and prioritization skills.
  • Highly motivated to learn, takes initiative.
  • Friendly, adaptable, capable of working both independently and as part of a team.

Task Types:

  • Support patients during a state of transition.
  • Explain transition and why it is happening.
  • Complete administrative tasks.
  • Data entry.
  • Fax/file prescriptions.
  • Use Conga to send docs to MDs as needed.
  • Place scheduling requests.
  • In CRM - create new scheduling request.
  • Drug order.
  • In CRM - create new DO request.
  • Adherence calls.
  • Questionnaire for adherence straight forward (in OneNote) Phone call.
  • Patient appointment reminder.
  • Templated phone call.

  • Pharmaceutical Caseworker

    18 hours ago

    Toronto, Ontario, Canada JobCart Inc Full time

    Job Title: Pharmaceutical CaseworkerWe are seeking a highly skilled Pharmaceutical Caseworker to join our team at JobCart Inc. As a Pharmaceutical Caseworker, you will play a critical role in supporting patients and caregivers in navigating the healthcare system.Key Responsibilities:Engage patients by phone to provide empathetic support and guidance on...

  • Pharmaceutical Caseworker

    21 hours ago

    Toronto, Ontario, Canada JobCart Inc Full time

    Job Title: Pharmaceutical CaseworkerWe are seeking a highly skilled Pharmaceutical Caseworker to join our team at JobCart Inc. As a Pharmaceutical Caseworker, you will play a critical role in supporting patients and caregivers in navigating the healthcare system.Key Responsibilities:Engage patients by phone to provide empathetic support and guidance on...

  • Pharmaceutical Caseworker

    4 days ago

    Toronto, Ontario, Canada JobCart Inc Full time

    Job Title: Pharmaceutical CaseworkerWe are seeking a highly skilled Pharmaceutical Caseworker to join our team at JobCart Inc. As a Pharmaceutical Caseworker, you will play a critical role in supporting patients and caregivers in navigating the healthcare system.Key Responsibilities:Engage patients by phone to provide empathetic support and guidance on...

  • Pharmaceutical Caseworker

    4 days ago

    Toronto, Ontario, Canada JobCart Inc Full time

    Job Title: Pharmaceutical CaseworkerWe are seeking a highly skilled Pharmaceutical Caseworker to join our team at JobCart Inc. As a Pharmaceutical Caseworker, you will play a critical role in supporting patients and caregivers in navigating the healthcare system.Key Responsibilities:Engage patients by phone to provide empathetic support and guidance on...

  • Pharmaceutical Caseworker

    5 days ago

    Toronto, Ontario, Canada JobCart Inc Full time

    Job Title: Pharmaceutical CaseworkerWe are seeking a highly skilled Pharmaceutical Caseworker to join our team at JobCart Inc. As a Pharmaceutical Caseworker, you will play a critical role in supporting patients and caregivers in navigating the healthcare system.Key Responsibilities:Engage patients by phone to provide empathetic support and guidance on...

  • Pharmaceutical Caseworker

    5 days ago

    Toronto, Ontario, Canada JobCart Inc Full time

    Job Title: Pharmaceutical CaseworkerWe are seeking a highly skilled Pharmaceutical Caseworker to join our team at JobCart Inc. As a Pharmaceutical Caseworker, you will play a critical role in supporting patients and caregivers in navigating the healthcare system.Key Responsibilities:Engage patients by phone to provide empathetic support and guidance on...

  • Caseworker - Pharmaceutical Distribution

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and experienced Caseworker to join our team at CB Canada. As a Caseworker, you will play a critical role in managing patient cases and providing support to patients, healthcare professionals, and funding bodies.Key ResponsibilitiesManage patient cases and projects assigned to you, ensuring timely and effective...

  • Caseworker - Pharmaceutical Distribution

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and experienced Caseworker to join our team at CB Canada. As a Caseworker, you will play a critical role in managing patient cases and providing support to patients, healthcare professionals, and funding bodies.Key ResponsibilitiesManage patient cases and projects assigned to you, ensuring timely and effective...

  • Caseworker - Pharmaceutical Distribution

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and experienced Caseworker to join our team at CB Canada. As a Caseworker, you will play a critical role in managing patient cases and providing support to patients, healthcare professionals, and funding bodies.Key ResponsibilitiesManage patient cases and projects assigned to you, ensuring timely and effective...

  • Caseworker - Pharmaceutical Distribution

    2 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and experienced Caseworker to join our team at CB Canada. As a Caseworker, you will play a critical role in managing patient cases and providing support to patients, healthcare professionals, and funding bodies.Key ResponsibilitiesManage patient cases and projects assigned to you, ensuring timely and effective...

  • Reimbursement Expert

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Caseworker to join our team at CB Canada. As a Senior Caseworker, you will play a critical role in providing exceptional patient support and reimbursement services to our clients.Key ResponsibilitiesProvide expert-level reimbursement support to patients, including identifying coverage options...

  • Pharmaceutical Case Manager

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team at CB Canada. As a Caseworker, you will play a critical role in supporting patients and healthcare professionals in navigating the complexities of pharmaceutical distribution.Key ResponsibilitiesProject Management: Manage assigned projects and cases, ensuring timely...

  • Pharmaceutical Case Manager

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team at CB Canada. As a Caseworker, you will play a critical role in supporting patients and healthcare professionals in navigating the complexities of pharmaceutical access and compliance.Key ResponsibilitiesProject Management: Manage assigned projects and cases, ensuring...

  • Pharmaceutical Case Manager

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team at CB Canada. As a Caseworker, you will play a critical role in supporting patients and healthcare professionals in navigating the complexities of pharmaceutical distribution.Key ResponsibilitiesProject Management: Manage assigned projects and cases, ensuring timely...

  • Pharmaceutical Case Manager

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team at CB Canada. As a Caseworker, you will play a critical role in supporting patients and healthcare professionals in navigating the complexities of pharmaceutical access and compliance.Key ResponsibilitiesProject Management: Manage assigned projects and cases, ensuring...

  • Caseworker (6 month contract)

    6 days ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team at AmerisourceBergen. As a Caseworker, you will play a critical role in supporting patients and healthcare professionals in navigating the complexities of pharmaceutical access and distribution.Key ResponsibilitiesManage assigned projects and cases, ensuring timely...

  • Caseworker (6 month contract)

    1 week ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team at AmerisourceBergen. As a Caseworker, you will play a critical role in supporting patients and healthcare professionals in accessing pharmaceutical products and services.Key ResponsibilitiesManage assigned projects and cases, ensuring timely and effective resolution...

  • Caseworker (6 month contract)

    1 week ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team at AmerisourceBergen. As a Caseworker, you will play a critical role in supporting patients and healthcare professionals in accessing pharmaceutical products and services.Key ResponsibilitiesManage assigned projects and cases, ensuring timely and effective resolution...

  • Caseworker (6 month contract)

    6 days ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Caseworker to join our team at AmerisourceBergen. As a Caseworker, you will play a critical role in supporting patients and healthcare professionals in navigating the complexities of pharmaceutical access and distribution.Key ResponsibilitiesManage assigned projects and cases, ensuring timely...

  • Caseworker - 12 months contract

    2 weeks ago

    Toronto, Ontario, Canada Innomar Strategies Full time

    **Job Summary**Innomar Strategies is seeking a highly skilled and detail-oriented Caseworker to join our team. As a Caseworker, you will play a critical role in managing assigned projects and cases, providing exceptional customer service, and ensuring seamless communication with internal and external stakeholders.**Key Responsibilities:**Manage assigned...