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Administrative Support Specialist
3 months ago
Job Overview
We are looking for an Administrative Support Specialist to become a vital part of our team at People Corporation. This role is essential in providing comprehensive administrative assistance and front desk reception, ensuring the seamless functioning of our operations.
Key Responsibilities:
- Act as the main point of contact for in-person and telephone inquiries.
- Deliver exceptional customer service while addressing guest and client questions both face-to-face and via phone.
- Execute various administrative tasks, including filing, scanning, faxing, shredding, photocopying, and data entry.
- Manage all incoming and outgoing correspondence by sorting, opening, logging, and distributing to the relevant departments.
- Oversee office supplies and equipment maintenance.
- Review and process forms, invoices, and courier deliveries.
- Proactively handle and resolve client issues, ensuring satisfaction.
- Undertake additional responsibilities as assigned.
Qualifications:
- High school diploma or equivalent.
- At least 2 years of relevant experience in an office setting.
- Strong understanding of standard office administration practices and proficiency in Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Exceptional organizational abilities with a knack for prioritizing and multitasking.
- Capability to adhere to established company policies and procedures.
- Strong interpersonal skills, fostering positive public relations within and outside the organization.
- Ability to exercise discretion and maintain confidentiality.
Preferred Qualifications:
- Bilingual proficiency in both official languages (French/English).
- Completion of post-secondary education in Office Administration.
Benefits of Joining Us:
- Gain valuable experience by collaborating with industry experts.
- Support for obtaining industry certifications.
- Competitive salary and benefits package.
At People Corporation, we are dedicated to empowering businesses to thrive. As a national provider of benefits, retirement, wealth, wellness, and human resource solutions, we serve over 20,000 clients, impacting nearly 3 million Canadians. Our tailored solutions are designed to meet the unique needs of businesses and their employees.
We are committed to fostering an inclusive and accessible environment where all employees and clients feel valued and respected. Our goal is to build a diverse workforce that reflects the communities we serve, ensuring every employee has the opportunity to reach their full potential.