Food Service Supervisor

1 week ago


Coquitlam, British Columbia, Canada Fatburger Coquitlam Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Fatburger Coquitlam. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Revenue Management: Monitor sales and labor costs to optimize profitability and make informed business decisions.
  • Staff Performance: Evaluate and improve staff performance, providing coaching and training to ensure high-quality service.
  • Staffing: Recruit, hire, and train new staff members to meet business needs.
  • Scheduling: Create and manage staff schedules to ensure adequate coverage and minimize labor costs.
  • Staff Supervision: Supervise and mentor staff to ensure they meet performance expectations.
  • Training: Develop and implement training programs to enhance staff skills and knowledge.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a safe working environment for staff and customers.
  • Supply Chain Management: Negotiate with suppliers to secure the best possible deals for food and other essential supplies.
  • Marketing: Participate in marketing initiatives and implement strategies to drive sales growth.
  • Leadership: Lead and instruct staff to achieve business objectives.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
Supervision and Teamwork
  • Supervise a team of 5-10 staff members.
  • Collaborate with colleagues to achieve business objectives.
Personal Qualities and Skills
  • Dependability: Demonstrate reliability and accountability in all aspects of the job.
  • Communication: Possess excellent oral communication skills to effectively interact with staff, customers, and suppliers.
  • Organization: Display strong organizational skills to manage multiple tasks and priorities.
  • Reliability: Show a commitment to meeting deadlines and achieving business objectives.
  • Teamwork: Demonstrate a team player attitude, working collaboratively with colleagues to achieve business goals.
  • Multitasking: Possess the ability to multitask, handling multiple responsibilities simultaneously.
Government Programs and Benefits
  • We are a recognized employer offering a permanent work term.
  • Work Language: English.
  • Hours: 30 hours per week.


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