Field Service Technician

1 month ago

Montreal, Quebec, Canada Siemens Canada Limited Full time
Job Title: Field Service Technician

Siemens Canada Limited is seeking a highly skilled Field Service Technician to join our Customer Service team within Digital Industries. As a Field Service Technician, you will play a critical role in providing technical support and maintenance services to our customers in the Greater Montreal metropolitan area and Eastern Ontario.

Key Responsibilities:
  • Service, maintain, commission, install, start-up, and provide technical support for low voltage drive applications (AC and DC).
  • Work under own initiative and collaborate with other team members to provide exceptional customer service.
  • Occasionally work outside normal business hours to meet customer needs.
  • Develop strong relationships with customers and understand their needs and markets.
  • Continuously seek to add value to services provided and achieve first-time fixes, leading to reduced breakdown times, lower costs to customers, and increased customer satisfaction.
  • Identify and pursue new opportunities for sales, contracts, and retrofits.
Requirements:
  • DEC or Bachelor's degree in Electrical Engineering or related field.
  • Minimum 3 years of relevant experience in fault finding, commissioning, and maintenance of AC & DC VFD (Low Voltage) drive applications within an industrial environment.
  • Commissioning and maintenance experience on Motion Control Drive range of products.
  • Experience with Siemens Drives equipment is considered an asset.
  • Basic programming and PLC knowledge, experience in fault finding.
  • Basic knowledge of Siemens TiA portal and Step 7 programming platform is considered an asset.
  • Relevant experience in a similar or appropriate role.
  • Strong computer skills using the entire Microsoft Office suite.
  • Very good knowledge of French, both written and spoken.
  • Very good knowledge of English, both written and spoken, to interact with customers in Ontario and colleagues across Canada.
  • Valid driver's license and ability to travel within Canada occasionally (approximately 10-15%).
About Siemens Canada Limited:

Siemens Canada Limited is a technology company focused on industry, infrastructure, transport, and healthcare. We create technology with purpose, adding real value for customers since 1912. By combining the real and digital worlds, we empower our customers to transform their industries and markets, and to transform the everyday for billions of people.

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