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Field Service Technician

2 months ago

Montreal, Quebec, Canada Siemens Canada Limited Full time
Job Title: Field Service Technician

Siemens Canada Limited is seeking a highly skilled Field Service Technician to join our Customer Service team within Digital Industries. As a Field Service Technician, you will play a critical role in providing technical support and maintenance services to our customers in the Greater Montreal metropolitan area and Eastern Ontario.

Key Responsibilities:
  • Service, maintain, commission, install, start-up, and provide technical support for low voltage drive applications (AC and DC)
  • Work under own initiative and collaborate with other team members to provide high-quality customer service
  • Occasionally work outside normal business hours to meet customer needs
  • Develop credibility, loyalty, trust, and commitment with customers by understanding their needs and speaking their language
  • Continuously seek to add value to services provided and achieve first-time fixes to reduce breakdown times, lower costs, and increase customer satisfaction
  • Recognize, promote, and pursue new opportunities for sales, contracts, and retrofits
  • Ensure quality of service meets or exceeds customer expectations
Requirements:
  • DEC or Bachelor's degree in Electrical Engineering or related field
  • Minimum 3 years of relevant experience in fault finding, commissioning, and maintenance of AC & DC VFD (Low Voltage) drive applications in an industrial environment
  • Commissioning and maintenance experience on Motion Control Drive range of products
  • Experience with Siemens Drives equipment (considered an asset)
  • Basic programming and PLC knowledge, experience in fault finding
  • Basic knowledge of Siemens TiA portal and Step 7 programming platform (considered an asset)
  • Relevant experience in a similar or appropriate role
  • Strong computer skills using the entire Microsoft Office suite
  • Very good knowledge of French, both written and spoken
  • Very good knowledge of English, both written and spoken, to interact with customers in Ontario and colleagues across Canada
  • Valid driver's license (vehicle provided)
  • Ability to travel within Canada occasionally (approximately 10-15%)
About Siemens Canada Limited:

Siemens Canada Limited is a technology company focused on industry, infrastructure, transport, and healthcare. We create technology with purpose, adding real value for customers since 1912. By combining the real and digital worlds, we empower our customers to transform their industries and markets, and transform the everyday for billions of people.

We share our ideas and champion the people behind them. Our company has a revenue of ~ CAD $2Billion and approximately 4,200 employees from coast-to-coast and 33 office and production facilities across Canada.