Event Coordinator

2 weeks ago


Toronto, Ontario, Canada The Drake Full time

About The Drake

The Drake is a hospitality company that prides itself on delivering exceptional experiences to its guests. With a focus on lifestyle hotels, food, and drink, The Drake is a growing brand that values community and culture.

Job Summary

We are seeking an experienced Event Specialist to join our team. As an Event Specialist, you will be responsible for coordinating and executing events, conferences, and meetings at our properties. You will work closely with our sales team, operations team, and other stakeholders to ensure seamless event execution.

Key Responsibilities

  • Event Coordination
    • Coordinate and detail all catering needs, conference service activities, and client specifications to deliver smooth execution of meetings and events.
    • Responsible for maximizing food and beverage revenues from assigned groups by solicitation of affiliate business and up selling.
  • Communication and Collaboration
    • Work with Event Sales Managers to improve and uphold consistent event coordination standards.
    • Attend weekly BEO meetings with culinary and operations teams.
  • Event Execution
    • Responsible for the creation of Cost Estimates, BEOs, Kitchen Run Sheets, and invoices for each event.
    • Print menus and labels for special event groups.
  • Client Satisfaction
    • Maintain contact and effective communication throughout the planning process to ensure the highest level of guest satisfaction for all clients.
    • Conduct event briefings with all staff and management onsite, prior to event.
  • Event Staffing and Logistics
    • Ownership of event staffing needs via Operation Managers.
    • Ownership of booking AV techs and coordinating tech needs with the AV department.
  • Financial Management
    • Accountable for all rental and equipment needs via Rental Partners.
    • Handle final billing and reconciliation of full event.
  • Client Relationship Management
    • Client thank you cards, survey, and warm referral offering.
    • Assist with development of targeted client mailing lists and manage the client database.
  • Training and Development
    • Create and update event coordination training resources when needed.
  • Quality Assurance
    • Monitor sales collateral and menu offerings to ensure that they are accurate and current.
  • Team Collaboration
    • Liaise with Event Sales Managers to create necessary packages, blitzes, and outreach programs to ensure that the sales pipeline is always active.
  • Site Inspections and Tours
    • Conducts site inspections showing events spaces and guestrooms with in-depth knowledge of Drake ethos and space capabilities.
    • Assist Event Sales team member with tours, package information, capacity information, and recommended vendor information as requested and as necessary to support the team.
  • Leadership and Example Setting
    • Leads as an example, and follows all property best practices and procedures exactly.

Requirements

  • Effective oral and written communication skills.
  • Professional presentation and recognized ability for persuasive sales.
  • Ability to set and execute high standards of performance.
  • Advanced organization and planning skills and the ability to respect tight schedules.
  • Ability to multitask and manage a heavy event portfolio.
  • Beneficial to have working knowledge of Excel, Triple Seat, Opera Sales and Catering, Silverware.

Benefits

We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation and benefits package, employee discounts, training and development support, and many other unique perks as a part of joining the Drake team.

Equal Opportunity Employer

The Drake is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness, and diversity. We welcome job applications from candidates of all backgrounds, including, but not limited to, BIPOC, refugees, newcomers, and immigrant persons, two-spirit, LGBT2Q+, and gender non-binary persons, and persons with disabilities. Please advise us of any accommodations needed to ensure you can access and complete the submissions process.


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