Store Operations Specialist

4 weeks ago


Mississauga, Ontario, Canada H&M Group Full time

Floor Manager Role at H&M Group

Are you enthusiastic about providing outstanding customer service while enhancing sales and profitability for a leading fashion retailer? If so, this Floor Manager role at H&M Group could be an excellent opportunity for you.

Key Responsibilities:
  • Deliver exceptional customer service and personalized styling guidance
  • Evaluate sales metrics to optimize departmental success
  • Guide a team to uphold superior service standards
  • Support the recruitment and training processes for new staff
  • Recognize talent and facilitate career advancement
  • Manage store operations and assume Store Manager duties as required
Required Qualifications:
  • At least 1 year of experience in retail management
  • Excellent communication and leadership abilities
  • Customer-oriented and self-driven
  • Flexible and positive attitude
  • Genuine interest in fashion and retail

Employee Benefits:

  • Employee discount across all H&M Group brands
  • Clothing allowance and health benefits
  • Access to an employee assistance program and additional optional benefits

Commitment to Inclusion & Diversity:

H&M Group is dedicated to fostering inclusive and diverse workplaces. Join us in valuing various perspectives and ideas to promote positive transformation.

About H&M Group:

Explore a range of ready-to-wear clothing and accessories crafted for a refined lifestyle. With an emphasis on sustainable practices and quality, H&M Group provides a distinctive fashion experience that goes beyond fleeting trends. Discover more about H&M Group today.



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