Shift Manager
5 days ago
We are seeking a highly skilled and experienced Shift Manager to join our team at KFC. As a Shift Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of our restaurant staff, ensuring that they are working efficiently and effectively to meet our customer needs.
- Train and develop our staff to ensure that they have the skills and knowledge required to provide excellent customer service and to maintain high standards of food quality.
- Operations Management
- Establish and implement effective systems and procedures to manage the day-to-day operations of the restaurant, including inventory management, scheduling, and customer service.
- Monitor and control costs, ensuring that we are operating within budget and that we are achieving our financial targets.
- Customer Service
- Ensure that our customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
- Monitor customer feedback and use it to improve our service and products.
- Quality Control
- Ensure that our food meets the highest standards of quality, taste, and presentation.
- Monitor and control the quality of our products, ensuring that they meet our standards and that we are meeting our customer expectations.
- Reporting and Administration
- Prepare and submit reports on restaurant performance, including sales, customer feedback, and staff performance.
- Maintain accurate records of inventory, sales, and customer feedback.
- Education
- Secondary (high) school graduation certificate
- Experience
- 1 to less than 7 months of experience in a similar role
- Work Setting
- Restaurant environment
- Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Standing for extended periods
- Attention to detail
We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.
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