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Culinary Operations Manager
3 months ago
As a Shift Manager at KFC, you will play a crucial role in ensuring the smooth operation of our restaurant during your shift. Your leadership will guide the team in delivering exceptional service and maintaining high standards of food quality.
Key Responsibilities- Education: Completion of secondary education or equivalent experience is required.
- Work Environment: Fast-paced restaurant setting.
- Task Management: Develop and implement methods to meet work schedules effectively.
- Team Supervision: Oversee and coordinate the activities of staff responsible for food preparation and portioning.
- Staff Training: Provide training to team members on job responsibilities, sanitation, and safety protocols.
- Resource Estimation: Assess and estimate the ingredients and supplies necessary for meal preparation.
- Recruitment: Participate in the hiring process for food service staff.
- Quality Assurance: Ensure that food and service adhere to quality control standards.
- Financial Planning: Prepare budget forecasts and cost estimates.
- Customer Relations: Address and resolve customer complaints or concerns promptly.
- Record Keeping: Maintain accurate records of stock levels, repairs, sales, and wastage.
- Reporting: Prepare and submit operational reports as required.
- Schedule Management: Establish and manage work schedules for staff.
You will be responsible for supervising a team of 3-4 individuals.
Work ConditionsThis role requires the ability to thrive in a fast-paced environment, manage pressure effectively, and meet tight deadlines. Candidates should be prepared to stand for extended periods and demonstrate strong attention to detail.
Experience RequirementsPrevious experience ranging from 1 to less than 7 months is preferred. This is a permanent position with a work schedule of 30 to 44 hours per week.
