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Retail Store Supervisor

2 months ago

Camrose, Canada Canadian Tire 398 Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Canadian Tire 398. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of cashiers, retail salespersons, and sales clerks
    • Provide guidance and support to team members to ensure excellent customer service and sales performance
  • Store Operations
    • Assign sales workers to duties and ensure efficient use of resources
    • Authorize returns of merchandise and resolve customer complaints
    • Organize and maintain inventory, including receiving and stocking merchandise
  • Customer Service
    • Provide exceptional customer service and ensure a positive shopping experience
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Reporting and Analysis
    • Prepare reports on sales volumes, merchandising, and personnel matters
    • Monitor and analyze sales data to identify trends and opportunities for growth
Requirements
  • Education
    • No degree, certificate, or diploma required
  • Experience
    • 1 year to less than 2 years of retail sales experience
  • Skills
    • Excellent communication and leadership skills
    • Ability to work in a fast-paced environment and under pressure
    • Attention to detail and organizational skills
    • Flexibility and adaptability
What We Offer
  • Competitive Compensation
    • Group insurance benefits
    • Life insurance
  • Opportunities for Growth
    • Opportunities for advancement and professional development