Customer Service Representative for Outdoor Equipment

4 weeks ago

Toronto, Ontario, Canada The Complete Paddler Full time
Position Overview

As a Customer Service Representative at The Complete Paddler, you will play a vital role in assisting customers with their purchases and inquiries related to outdoor recreational products.

Key Responsibilities
  • Payment Processing: Handle various payment methods including cash, credit cards, and electronic transactions.
  • Sales Transactions: Manage sales and rental agreements efficiently.
  • Inventory Management: Utilize computerized systems for tracking inventory and reordering supplies.
  • Customer Assistance: Provide knowledgeable advice on products and services.
  • Data Entry: Accurately input customer and sales information into the system.
  • Merchandise Display: Assist in the presentation and organization of products.
  • Online Sales: Facilitate transactions through e-commerce platforms.
  • Customer Engagement: Greet and assist customers in identifying their needs and preferences.
  • Record Keeping: Maintain accurate sales records for inventory control.
  • Product Preparation: Prepare items for sale or rental.
Product Range
  • Outdoor recreational equipment and accessories
  • Sports gear and apparel
Transportation and Travel
  • Must possess a valid driver's license.
  • Public transportation options are accessible.
Work Environment
  • Ability to stand for extended periods is required.
Personal Attributes
  • Adaptable and hardworking
  • Positive and proactive attitude
  • Quick learner with strong interpersonal skills
  • Organized and reliable team player
Experience Requirements
  • No prior experience necessary; training will be provided.
Additional Benefits
  • Complimentary parking available.
  • Employer-sponsored training and development opportunities.
  • Permanent position with flexible working hours ranging from 30 to 40 hours per week.
  • Work language: English.

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