Patient Care Coordinator

4 weeks ago

Vaughan, Ontario, Canada LMC Healthcare Full time

LMC Healthcare (LMC) stands as Canada's foremost specialist provider in diabetes and endocrinology. We are dedicated to revolutionizing diabetes management by enhancing accessibility, comprehensiveness, and patient-centered care. With 11 multidisciplinary centers of excellence across two provinces, our team of over 60 Endocrinologists, many recognized nationally for their expertise, is supported by a highly skilled interdisciplinary team.

We are expanding our team and seeking a Medical Assistant to join us on a permanent full-time basis. This role is integral to our operations, ensuring smooth patient flow and support within our clinical environment.

Key Responsibilities:

  • Manage patient flow in examination and treatment areas to optimize facility use and physician schedules.
  • Ensure accurate documentation, including patient information and forms, and coordinate with medical laboratories and physician offices as needed.
  • Prepare patients for physician evaluations by measuring vital signs such as pulse rate, temperature, blood pressure, height, weight, and BMI, accurately recording this information.
  • Gather comprehensive medical and social histories from patients.
  • Review medication lists for accuracy and completeness.
  • Facilitate coordinated care among the entire LMC care team, including endocrinologists, diabetes educators, pharmacists, chiropodists, optometrists, researchers, and health coaches.
  • Prepare examination rooms with the necessary medical supplies.
  • Download data from various glucose meters, continuous glucose monitors, and insulin pumps.
  • Utilize electronic software for downloading investigations.

Qualifications:

  • Experience in a medical office setting and/or a diploma as a Medical Office Assistant.
  • Previous experience as a Personal Support Worker or in a Medical Laboratory is advantageous.
  • Background as a Medical Assistant (MA) or Practical Nurse is a plus.
  • Proficient in Electronic Medical Records systems, with knowledge of Accuro being an asset.
  • Strong understanding of medical terminology.
  • Prior experience as a medical assistant and proficiency in measuring vital signs, such as manual blood pressure and pulse, is beneficial.
  • Excellent interpersonal and customer service skills aimed at assisting patients in accessing services to enhance their health.

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