Strategic Operations Manager

1 day ago


Ottawa, Ontario, Canada Project Growth Full time
About Project Growth

Project Growth is a dynamic media agency that specializes in brand-to-creator solutions. We are seeking a highly skilled Strategic Operations Manager to join our team and support our CEO in running the daily operations of the agency.

Key Responsibilities
  • CEO Support: Provide strategic and operational support to the CEO, ensuring seamless alignment across various functions of the agency.
  • Process Optimization: Develop and implement internal processes and workflows to streamline operations and improve efficiency.
  • Contract Review: Oversee the review of legal contracts to ensure they meet the needs of the agency.
  • Team Coordination: Coordinate with the account management team to ensure alignment on projects and client needs.
  • Meeting Management: Organize and lead team meetings, setting agendas, tracking follow-ups, and ensuring effective communication.
  • Sales Metrics Tracking: Monitor and report on daily and weekly sales metrics to track progress towards goals.
What Success Looks Like
  • Operational Efficiency: Successfully build and implement workflows and automations that streamline operations and improve team productivity.
  • Effective Coordination: Seamlessly coordinate with the CEO, account management team, and other departments to ensure projects are delivered on time and meet client expectations.
  • Accurate Tracking: Maintain accurate tracking and reporting of sales metrics and other key operational data.
Qualifications
  • Experience: 3-4 years of experience in operations or a related field, preferably within a media agency or similar environment.
  • Leadership Skills: Demonstrated ability to lead and coordinate teams, with strong organizational and communication skills.
  • Technical Proficiency: Experience with Google Suite, Slack, and Gmail for project management and team communication.
  • Detail-Oriented: Strong attention to detail, especially in reviewing contracts and tracking metrics.
  • Aspirational: Ambitious and eager to grow into a Director of Operations role in the future.
  • Problem-Solver: Ability to think critically and solve problems quickly and effectively.
  • Process Improvement: Experience in building and optimizing operational workflows.


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