Clinical Operations Assistant

2 months ago


New Westminster, British Columbia, Canada Fraser Health Full time
Job Summary

This role provides administrative support to the assigned area within Fraser Health, focusing on substance use services. The successful candidate will work under the supervision of the Coordinator and report to the Manager, Clinical Operations.

Key Responsibilities
  • Provide reception services, including operating a multi-line switchboard, registering new patients, and booking appointments.
  • Support the setup and dismantling of exam rooms, obtain and deliver specimens, and arrange blood tests and diagnostic testing as assigned.
  • Process incoming and outgoing mail, faxes, reports/records, and internal and courier documents.
  • Operate office equipment, including photocopiers, shredders, and fax machines, and perform minor maintenance tasks.
  • Liaise with staff from health care and social service organizations to provide program-related information.
  • Represent the assigned program by attending various meetings as required.
Qualifications

The ideal candidate will possess a Grade 12 diploma, completion of a Medical Office Assistant diploma, and one year of recent related office/clerical experience. Alternatively, an equivalent combination of education, training, and experience may be considered.

The successful candidate will demonstrate:

  • Knowledge of medical terminology.
  • Ability to establish and maintain rapport with patients.
  • Demonstrated ability to communicate effectively both verbally and in writing.
  • Demonstrated ability to work effectively with the multi-disciplinary team and be a self-starter.
  • Demonstrated ability to deal effectively with others.
  • Demonstrated effective interpersonal skills.
  • Demonstrated ability to exercise sound judgment.
  • Demonstrated ability to organize work and establish workload priorities in collaboration with others.
  • Demonstrated ability to take initiative.
  • Demonstrated ability to work independently and in collaboration with others.
  • Demonstrated ability to type 50 wpm.
  • Demonstrated ability to use applicable computer equipment and software at a basic level.
  • Working knowledge of general office practices and procedures and their application.
  • Physical ability to perform the duties of the position.


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