Scheduling Coordinator

4 weeks ago

Calgary, Alberta, Canada Longevity Care Full time
Scheduling Coordinator Job Description

We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Longevity Care. As a Scheduling Coordinator, you will play a critical role in ensuring the timely and complete coverage of our senior clients.

Key Responsibilities:
  • Coordinate and manage the schedules of caregivers to meet the needs of our senior clients.
  • Maintain accurate and up-to-date records of caregiver availability, client needs, and schedule changes.
  • Match caregivers with clients based on skills, preferences, and availability.
  • Respond promptly to schedule changes, sick calls, vacation relief, and last-minute unexpected absences.
  • Coordinate with caregivers, clients, and their families to address scheduling concerns.
  • Utilize scheduling software to maintain accurate and up-to-date schedules.
  • Manage incoming client information and updates to care plans as needed.
  • Provide friendly and exceptional services to both our clients, caregivers, and staff.
  • Ability to take urgent calls regarding scheduling concerns or conflicts.
  • Respond to client inquiries by phone, email, etc.
  • Participate in team meetings and provide input on process improvements.
  • Collaborate with other team members to ensure seamless service delivery and client satisfaction.
Qualifications:
  • Experience in Healthcare Administration, Business, or related field (or equivalent experience).
  • Must have 1 year of experience in scheduling or coordination, preferably in healthcare or caregiving setting.
  • Proficiency in scheduling software and Microsoft Office Suite.
  • Excellent organizational and time management skills.
  • Strong problem-solving skills and the ability to remain calm under pressure.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage multiple tasks simultaneously.
  • A compassionate and caring attitude towards clients and caregivers.
What We Offer:
  • Pay: $25.00 per hour.
  • Job Type: Part-time.
  • Supportive and collaborative work environment.
  • Opportunity to make a meaningful impact on the lives of seniors.
  • Schedule: Thursday, Friday, Saturday, and Sunday (one weekend off per month), 2-4 days shift per week, day shift.

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