Customer Service Representative

2 weeks ago


SaintJeansurRichelieu, Quebec, Canada 9432-8002 Quebec Inc Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team at 9432-8002 Quebec Inc as a Customer Service Clerk. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Answer inquiries and provide information to customers in a timely and professional manner.
  • Record Keeping: Maintain accurate and up-to-date records and statistics to support business operations.
  • Sales and Merchandise: Sell merchandise and promote products to customers, ensuring a positive shopping experience.
  • Returns and Exchanges: Process returns and exchanges for defective products, following company policies and procedures.
  • Payment Processing: Receive payments from customers and process transactions accurately and efficiently.
  • Store Maintenance: Maintain the cleanliness and organization of the store, including collection areas.
Requirements
  • Availability: Be available for shift or on-call work, as required.
  • Relocation: Be willing to relocate for this position, if necessary.
  • Work Term: Work on a permanent basis.
  • Work Language: English.
  • Hours: 70 to 80 hours bi-weekly.


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