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Customer Service Representative

2 months ago


SaintJeansurRichelieu, Quebec, Canada 9432-8002 Quebec Inc Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Clerk at 9432-8002 Quebec Inc. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Answer inquiries and provide information to customers in a professional and courteous manner.
  • Record Keeping: Maintain accurate and up-to-date records and statistics related to customer interactions and sales.
  • Sales and Merchandise: Sell merchandise and products to customers, ensuring that they are aware of and understand the features and benefits of the products.
  • Product Returns: Process returns and exchanges of defective products in a timely and efficient manner.
  • Payment Processing: Receive payments from customers and process transactions accurately and securely.
  • Store Maintenance: Maintain the cleanliness and organization of the store, including collection areas.
Requirements
  • Availability: Be available for shift or on-call work, including evenings and weekends.
  • Relocation: Be willing to relocate for this position, if required.
  • Work Term: This is a permanent position.
  • Work Language: English is the primary language of communication for this role.
  • Hours: 70 to 80 hours bi-weekly.