Customer Service Representative
2 months ago
A&W is a leading quick-service restaurant chain that prides itself on serving high-quality ingredients in a welcoming environment. We're committed to doing things right, even when it's hard. Our values include animal welfare, environmental sustainability, food quality, employee well-being, and community involvement.
Job SummaryWe're seeking a Customer Service Representative to join our team at A&W. As a key member of our restaurant staff, you'll be responsible for providing exceptional customer service, working collaboratively with colleagues, and maintaining a clean and safe environment for our guests.
Key Responsibilities- Provide outstanding customer service, ensuring that every guest has a positive experience
- Work effectively as part of a team to achieve sales and customer satisfaction goals
- Maintain a clean and organized workspace, adhering to health and safety standards
- Prepare and serve food and beverages to guests, following established recipes and procedures
- Manage cash and credit transactions accurately and efficiently
- High school diploma or equivalent required
- Previous customer service experience an asset
- Ability to work a variety of shifts, including evenings, weekends, and holidays
- Physical stamina to stand for long periods, lift up to 50 pounds, and perform repetitive tasks
- Excellent communication and teamwork skills
- A competitive hourly wage
- Opportunities for advancement and professional growth
- A fun and dynamic work environment
- Flexible scheduling to accommodate your needs
- A comprehensive training program to help you succeed in your role
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