Customer Service Representative

4 weeks ago


Milton, Ontario, Canada KeAnu Inc. Full time
Job Title: Customer Service Adviser

We are seeking a highly skilled and customer-focused Customer Service Adviser to join our team at KeAnu Inc. As a Customer Service Adviser, you will be responsible for providing exceptional customer service and support to our clients.

Job Summary:

The Customer Service Adviser will be the primary point of contact for customers, responding to their inquiries, resolving issues, and providing information on our products and services. This is an excellent opportunity for a customer-centric individual to join our team and make a real impact on our customers' experiences.

Key Responsibilities:
  • Provide exceptional customer service and support via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide information on our products and services, including features, benefits, and pricing
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction targets and key performance indicators (KPIs)
Requirements:
  • 1-2 years of customer service experience in a call centre or similar environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
How to Apply:

If you are a customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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