Culinary Service Supervisor

4 weeks ago


Port Alberni, British Columbia, Canada Port Alberni Holdings Ltd. dba Dairy Queen Full time
Position Overview

The role of a Food Service Supervisor involves overseeing the daily operations within a dining establishment, ensuring that both food quality and customer satisfaction are maintained at the highest standards.

Educational Requirements
  • Completion of secondary school is mandatory.
Work Environment

This position is primarily based in a restaurant setting, where the supervisor will manage various aspects of food service.

Key Responsibilities
  • Develop and implement effective work schedules.
  • Supervise and coordinate the activities of food preparation staff.
  • Provide training to staff regarding their roles, hygiene, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure compliance with quality control standards for food and service.
  • Address and resolve customer complaints and concerns.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit relevant reports.
  • Oversee the assembly of food trays.
Supervisory Duties

The supervisor will oversee the following roles:

  • General Cook
  • Food Service Counter Attendants and Food Preparers
Work Conditions

This role requires the ability to thrive in a fast-paced environment, often under pressure and tight deadlines. Physical demands include:

  • Extended periods of standing
  • Bending, crouching, and kneeling
  • Walking
  • Engaging in physically demanding tasks
Personal Attributes

The ideal candidate will possess:

  • A strong focus on client satisfaction
  • Effective interpersonal communication skills
  • Excellent verbal communication abilities
  • Flexibility and adaptability
  • A collaborative team spirit
Experience Requirements

Applicants should have between 1 to 2 years of relevant experience in food service. This is a permanent position requiring a commitment of 30 to 40 hours per week, with English as the primary working language.



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