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Culinary Services Supervisor

3 months ago

Port Alberni, British Columbia, Canada Port Alberni Holdings Ltd. dba Dairy Queen Full time
Position Overview

The role of a Food Service Supervisor at Port Alberni Holdings Ltd. dba Dairy Queen involves overseeing the daily operations of our restaurant, ensuring that both food quality and customer service standards are met.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a supervisory role within the food service industry
Work Environment

This position is set in a fast-paced restaurant atmosphere, requiring the ability to work under pressure and meet tight deadlines.

Key Responsibilities
  • Develop and implement strategies to meet work schedules
  • Supervise and coordinate the activities of staff involved in food preparation and service
  • Provide training to staff on job responsibilities, sanitation, and safety protocols
  • Estimate the necessary ingredients and supplies for meal preparation
  • Recruit and hire food service personnel
  • Ensure compliance with quality control standards for food and service
  • Address and resolve customer complaints and concerns
  • Maintain accurate records of inventory, repairs, sales, and waste
  • Prepare and submit operational reports
  • Oversee the assembly of food trays
  • Establish and manage work schedules for staff
Supervision

This role includes supervising:

  • Cooks (general)
  • Food service counter attendants and food preparers
Physical Requirements

The position requires:

  • Ability to stand for extended periods
  • Physical stamina for bending, crouching, and kneeling
  • Capability to walk and perform physically demanding tasks
Personal Attributes

Successful candidates will demonstrate:

  • Client-focused approach
  • Strong interpersonal skills
  • Excellent verbal communication abilities
  • Flexibility and adaptability
  • Team-oriented mindset
Work Schedule

This is a permanent position requiring 30 to 40 hours of work per week, primarily in English.