Motel Operations Manager

1 week ago


Pincher Creek, Canada Econo Logde Inn and Suites Full time
About the Role

We are seeking a highly skilled and experienced Motel Manager to join our team at Econo Lodge Inn and Suites. As a key member of our management team, you will be responsible for overseeing the daily operations of our motel, ensuring that our guests receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Develop and Implement Policies and Procedures

Develop and implement policies and procedures for daily operations, ensuring that they are aligned with our company's goals and objectives.

Supervise and Train Staff

Supervise and train our front desk staff, housekeeping staff, and maintenance staff to ensure that they are providing excellent service to our guests.

Conduct Performance Reviews

Conduct regular performance reviews with our staff to ensure that they are meeting our expectations and to provide feedback and coaching as needed.

Manage Front Desk Operations

Manage the front desk operations, including checking in and checking out guests, handling guest complaints, and resolving issues in a timely and professional manner.

Prepare Budgets and Monitor Finances

Prepare budgets and monitor our finances to ensure that we are operating within our means and that we are meeting our financial goals.

Develop and Implement Marketing Plans

Develop and implement marketing plans to attract new guests and to increase our occupancy rates.

Assist Guests with Special Needs

Assist guests with special needs, such as mobility issues or dietary restrictions, to ensure that they have a comfortable and enjoyable stay.

Establish Work Schedules

Establish work schedules for our staff to ensure that we are adequately staffed at all times.

Organize and Maintain Inventory

Organize and maintain our inventory of supplies and equipment to ensure that we have what we need to operate efficiently.

Work Term and Hours

This is a permanent position, working 35 hours per week.

Requirements
  • Education

Secondary (high) school graduation certificate.

Experience

7 months to less than 1 year of experience in a similar role.

Language

English.



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