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Motel Operations Manager

2 months ago


Pincher Creek, Canada Econo Logde Inn and Suites Full time
About the Role

We are seeking a highly skilled and experienced Motel Manager to join our team at Econo Logde Inn and Suites. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our motel, ensuring that our guests receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Develop and Implement Policies and Procedures

Develop and implement policies and procedures for daily operations, ensuring that they are aligned with our company's goals and objectives.

Supervise Staff

Supervise and manage a team of staff, providing guidance and support to ensure that they are equipped to provide excellent service to our guests.

Conduct Performance Reviews

Conduct regular performance reviews with staff, providing feedback and coaching to help them improve their performance.

Perform Front Desk Duties

Perform front desk duties, including checking in and out guests, handling customer complaints, and responding to guest inquiries.

Prepare Budgets and Monitor Revenues and Expenses

Prepare budgets and monitor revenues and expenses, ensuring that our business is operating within budget and that we are meeting our financial goals.

Prepare Marketing Plans

Develop and implement marketing plans to attract new guests and increase revenue.

Implement Marketing Activities

Implement marketing activities, including social media marketing, email marketing, and other promotional activities.

Assist Clients/Guests with Special Needs

Assist clients/guests with special needs, including providing wheelchair accessibility and other accommodations.

Establish Work Schedules

Establish work schedules for staff, ensuring that we have adequate coverage at all times.

Organize and Maintain Inventory

Organize and maintain inventory, ensuring that we have adequate supplies and that our inventory is up to date.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

7 months to less than 1 year of experience in a similar role

Language

Fluent in English

Work Hours

35 hours per week