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Student Services Coordinator
2 months ago
Role Overview:
The Residence Services Assistant plays a vital role in facilitating Front Desk operations for students throughout the academic year and managing conference services during the summer. This position is responsible for maintaining accurate records of student and guest information through various software applications. The Assistant serves as the primary information source for students, guests, conference attendees, and contractors, ensuring that inquiries are directed to the appropriate personnel. Effective communication with the conference team, administrative staff, residence assistants, and maintenance and housekeeping teams is crucial to uphold service standards for both guests and residents. Responsibilities include signing in guests and contractors, verifying resident identification upon entry, and distributing mail efficiently.
Qualifications:
Educational Background:
A one-year certificate or equivalent in Public Relations or Hospitality is required.Professional Experience:
A minimum of 2 years in hotel, front desk, or residence operations is preferred.Essential Skills:
The ideal candidate will exhibit strong interpersonal, listening, and customer service abilities; the capacity to remain composed under pressure while demonstrating sound judgment, particularly in emergencies or challenging situations; a proven track record of following established procedures and protocols; proficiency in computer applications, including email and Microsoft Office Suite; meticulous attention to detail; and effective organizational skills to manage multiple responsibilities.Benefits:
Opportunity to contribute to a dynamic post-secondary institution. Work alongside a diverse and dedicated team committed to mutual support. Access to tools and technology that enhance job performance. Attractive perks and a highly supportive workplace culture.At Humber College, we celebrate diversity and recognize that experience comes in various forms. We encourage individuals with relevant skills and a progressive mindset to consider this opportunity.
Commitment to Equity, Diversity, and Inclusion:
Humber College is dedicated to fostering a workforce that reflects the diversity of our student body and community. We actively seek candidates from Indigenous Peoples and equity-deserving groups who possess the skills and knowledge to contribute to an inclusive environment.
Accessibility Accommodations:
Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with applicable accessibility legislation. Our Talent Acquisition team will collaborate with candidates requesting accommodations at any stage of the recruitment process.
Anti-Discrimination Policy:
Humber College prohibits all forms of discrimination and harassment, ensuring that all employees and applicants can work in an environment free from such behaviors.
