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Administrative Support Specialist

3 months ago

Vernon, British Columbia, Canada OKANAGAN ROYAL PARK INN LTD Full time
Position Overview

We are seeking a dedicated Administrative Support Specialist to join our team at OKANAGAN ROYAL PARK INN LTD. This role is essential in ensuring the smooth operation of our office and providing exceptional service to our clients.

Qualifications
  • Education: Bachelor's degree
  • Experience: 1 to 2 years in a similar role
Work Environment

The successful candidate will work in a dynamic and fast-paced environment within the hospitality sector.

Key Responsibilities
  • Oversee and guide a team of 3-4 staff members
  • Conduct training sessions for new employees
  • Manage appointment scheduling and confirmations
  • Handle incoming calls and relay messages
  • Respond to electronic inquiries
  • Perform data entry tasks
  • Deliver outstanding customer service
  • Assist in the recruitment and hiring process
  • Maintain and organize a digital database
  • Supervise office and volunteer personnel
Supervisory Responsibilities

This position involves supervising a small team, ensuring effective collaboration and productivity.

Technical Skills

Familiarity with business terminology is essential, particularly in:

  • Purchasing, procurement, and contracts
  • Human resources management
Specialization Areas

The role will focus on:

  • Correspondence management
  • Preparation of reports and records
  • Contract administration
  • Statistical analysis
  • Invoice processing
Transportation and Travel

Public transportation options are readily available for commuting.

Work Conditions

The candidate should be prepared to work under pressure and meet tight deadlines.

Personal Attributes

We are looking for individuals who are:

  • Highly organized
  • A team player
  • Detail-oriented
  • Client-focused
  • Effective in time management
Diversity and Inclusion

We are committed to creating a welcoming environment for newcomers and refugees by providing diversity and cross-cultural training. Additionally, we offer cultural competency training to support Indigenous employees.

Employment Type

This is a permanent position with a work schedule of 35 to 40 hours per week.