Customer Service Supervisor

3 days ago


Sherwood Park, Alberta, Canada The UPS Store Full time

{"h2": "Job Summary", "p": "We are seeking a highly skilled Customer Service Supervisor to join our team at The UPS Store. As a key member of our sales team, you will be responsible for providing exceptional customer service, leading sales teams, and driving business growth. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.", "h2": "Key Responsibilities", "ul": [{"li": "Lead and motivate sales teams to achieve sales targets and provide exceptional customer service"}, {"li": "Develop and implement sales strategies to drive business growth and improve customer satisfaction"}, {"li": "Provide coaching and training to sales teams to enhance their skills and knowledge"}, {"li": "Monitor and analyze sales performance and customer feedback to identify areas for improvement"}, {"li": "Collaborate with other departments to ensure seamless customer experience"}], "h2": "Requirements", "ul": [{"li": "7 months to less than 1 year of experience in sales or customer service"}, {"li": "Secondary (high) school graduation certificate"}, {"li": "Excellent communication and interpersonal skills"}, {"li": "Ability to work in a fast-paced environment and meet deadlines"}, {"li": "Strong problem-solving and analytical skills"}], "h2": "What We Offer", "ul": [{"li": "Competitive salary and benefits package"}, {"li": "Opportunities for career growth and professional development"}, {"li": "Collaborative and dynamic work environment"}, {"li": "Recognition and rewards for outstanding performance"}], "h2": "Why Join Us", "p": "At The UPS Store, we are committed to providing our customers with exceptional service and support. We offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. If you are passionate about delivering outstanding customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.", "h2": "Support for Diversity and Inclusion", "ul": [{"li": "We offer mentorship, coaching, and networking opportunities for persons with disabilities, newcomers and refugees, youth, veterans, Indigenous people, and visible minorities."}, {"li": "We provide awareness training to employees to create a welcoming work environment for all employees."}, {"li": "We apply accessible and inclusive recruitment policies that accommodate persons with disabilities."}], "h2": "How to Apply", "p": "If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including your resume and cover letter, to [insert contact information]."}



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