IT Support Specialist
4 weeks ago
Organization: School District #42 (Maple Ridge-Pitt Meadows)
Overview: The IT Support Specialist plays a crucial role in ensuring the seamless operation of computer and network systems within the educational environment. This position is essential for supporting the technological needs of approximately 16,000 learners across various age groups.
Key Responsibilities:
- Provide technical assistance and support for incoming queries and issues related to computer systems and networks.
- Monitor and maintain computer systems and networks to ensure optimal performance.
- Install, configure, and upgrade hardware and software as necessary.
- Assist in the implementation of new technologies and systems to enhance educational experiences.
- Collaborate with educational staff to identify and resolve technology-related challenges.
Qualifications:
- Proven experience in a technical support role, preferably within an educational setting.
- Strong understanding of computer systems, networks, and troubleshooting techniques.
- Excellent communication skills to effectively interact with staff and students.
- Ability to work independently and as part of a team.
This position is integral to fostering a productive learning environment through effective technology management and support.
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