Retail Sales Team Leader

4 weeks ago


Toronto, Ontario, Canada G. Central Market Inc. Full time
Position Overview

As a Sales Operations Supervisor at G. Central Market Inc., you will play a pivotal role in overseeing our retail sales team and ensuring exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Team Management: Assign duties to sales personnel and supervise their activities to optimize performance.
  • Staff Development: Recruit, train, and mentor new employees to enhance their skills and effectiveness.
  • Inventory Control: Organize and maintain stock levels, ensuring timely ordering of merchandise.
  • Sales Oversight: Authorize returns and manage cash transactions while preparing detailed reports on sales performance.
  • Customer Relations: Address customer inquiries and resolve complaints to maintain high satisfaction levels.
Work Environment

This role is situated in an urban retail setting, specifically within a supermarket or grocery store, where you will be required to work under pressure and maintain attention to detail.

Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: A minimum of 1 year to less than 2 years in a supervisory role within retail.
Personal Attributes

The ideal candidate will demonstrate:

  • Strong interpersonal and communication skills.
  • Reliability and a client-focused approach.
  • Ability to multitask and work efficiently in a team.
Working Conditions

This position requires:

  • Availability for 35 to 40 hours per week.
  • Flexibility to adapt to a combination of sitting, standing, and walking throughout the day.
Benefits

We offer a comprehensive health care plan to support your well-being.



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